Customer Service Lead jobs in East Providence, RI

C
Outbound Customer Care Advocate
  • Customer Service Providers
  • Warwick, RI FULL_TIME
  • In this role the candidate will initiate a callout to potential accountholders that are eligible for a Total Control Account (TCA). TCA's are financial accounts, that are similar to checking/saving accounts, and are interest bearing. Those that are eligible to receive a TCA are a recipient of a lump sum payout with our client, which could be from Life Insurance Policy or Retirement account. Customers have often recently lost someone close to them, a level of empathy is needed while maintaining an upbeat delivery. Associates must rely on instructions and pre-established guidelines to perform the functions of the job. Below are some common topics associates can expect to discuss with our potential customers:

    Responsibilities :

    • Clearly educate the caller on the benefits of a Total control Account and answer any questions or address any concerns the accountholder may have
    • Explain option available to access their funds
    • Offer to order a Visa Debit Card for the account

    Required Skills :

    • Live within 50 miles of our Warwick, RI office
    • Ability to work from home which includes high speed internet (500-650 kbps) and a quiet place to work that is secure. (Hotspots and use of Wifi are not allowed – high internet speed is required)
    • Able to use video during interview, coaching, and virtual training.
    • An ability to work during the hours of operation of Monday-Friday 8:30am – 5:00pm EST. These are both the training and work hours.
    • No time off planned during training.
    • Candidate needs to be organized, upbeat, empathetic, and exhibit active listening skills.
    • Requires a high school diploma or equivalent is required. 1-3 years of experience in the field or in a customer service role is preferred. Work under immediate supervision reporting to an immediate supervisor.

    Job Type: Full-time

    Salary: $19.00 - $20.00 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Vision insurance

    Shift:

    • Morning shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Work Location: In person

  • 2 Days Ago

B
Customer Service Lead
  • Burlington
  • Attleboro, MA PART_TIME
  • LOCATION 1130 Newport Avenue Attleboro MA US 02703 Overview New Store Opening in Attleboro, MA in Fall 2023! If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail,...
  • Just Posted

B
Customer service lead
  • Burlington
  • Warwick, RI FULL_TIME
  • LOCATION 650 Bald Hill Road Warwick RI US 02886 Overview If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Ou...
  • 2 Days Ago

A
Lead Customer Service Representative
  • Atlantic Aviation
  • Warwick, RI FULL_TIME
  • Did you ever want to work in aviation but didn’t know how to break into the industry? Do you like working in a fast-paced environment around some of the most incredible professionals in the industry? ...
  • 9 Days Ago

S
Wholesale Customer Service Representative I
  • Sullivan Tire & Auto Service
  • Warwick, RI FULL_TIME
  • DescriptionFunction:Support sales effort by providing customer service and order fulfillment to our internal and wholesale customers. Works closely with management to increase profitability through im...
  • 6 Days Ago

A
Lead server
  • Abacus Service Corporation
  • Providence, RI FULL_TIME
  • Company Name Brown University Experience Years Job Site Onsite Organization Unit Job Category Catering Staff Date Range Apr , - May , Program Team Hire Type Contractor Contract Type Contract Only Pay ...
  • 3 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Customer Service Lead jobs found in East Providence, RI area

B
Customer Service Lead - New Store Opening
  • Burlington Coat Factory
  • Lincoln, RI
  • Customer Service Lead - New Store Opening in Lincoln , Rhode Island 622 George Washington Hwy Lincoln RI US 02865 **Over...
  • 3/28/2024 12:00:00 AM

I
Customer Experience Leader - Contract
  • Indigo Books & Music Inc.
  • Pembroke, MA
  • **Customer Experience Leader - Contract** **Part-time | Pembroke, ON** **Company Description** ***Current Indigo employe...
  • 3/28/2024 12:00:00 AM

C
Lead Driver / Mover
  • Clutter
  • Bellingham, MA
  • At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our pl...
  • 3/28/2024 12:00:00 AM

C
Lead Driver / Mover
  • Clutter
  • Medway, MA
  • At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our pl...
  • 3/28/2024 12:00:00 AM

C
Manager Customer Success- Digital Marketing Solutions- Team Lead (Remote)
  • Careerbuilder
  • Providence, RI
  • Broadridge Financial Solutions Manager Customer Success- Digital Marketing Solutions- Team Lead (Remote) Providence , Rh...
  • 3/25/2024 12:00:00 AM

C
Lead Driver / Mover
  • Clutter
  • Franklin, MA
  • At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our pl...
  • 3/24/2024 12:00:00 AM

T
Customer Support Specialist - Remote
  • The Judge Group
  • Providence, RI
  • Job Overview:A Customer Support Specialist position focuses on retaining and servicing the largest and most strategic ac...
  • 3/24/2024 12:00:00 AM

C
Lead Driver / Mover
  • Clutter
  • Franklin, MA
  • At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our pl...
  • 1/11/2024 12:00:00 AM

East Providence is a city in Providence County, Rhode Island, United States. The population was 47,037 at the 2010 census, making it the fifth largest city in the state. East Providence is located at 41°48′5″N 71°21′39″W / 41.80139°N 71.36083°W / 41.80139; -71.36083 (41.801500, -71.360824). According to the United States Census Bureau, the city has a total area of 16.6 square miles (43 km2), of which, 13.4 square miles (35 km2) of it is land and 3.2 square miles (8.3 km2) of it (19.33%) is water. The following villages are located in East Providence: The Mayor is Roberto "Bob" DaSilva....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Lead jobs
$36,929 to $46,285
East Providence, Rhode Island area prices
were up 1.6% from a year ago

Customer Service Lead
Participate in ongoing and new hire training.
April 29, 2023
Customer Service Lead in Kirkland, WA
Deliver timely, accurate and respectful follow up to user questions and issues.
March 28, 2023
Customer Service Lead in Lemont, IL
Greet all Customers and provide them with prompt, courteous service and assistance.
November 23, 2022
Promote for sale any current charitable promotions to Customers.
January 17, 2023