Customer Service Lead jobs in Wisconsin
Recently Added Customer Service Lead jobs
Lead agent
- American Customer Care
-
Platteville, WI
FULL_TIME
-
Job Description :
Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information to other agents.
As a lead agent, you will be reporting directly to your assigned Team Lead for the program. You will support your Team Lead by driving performance of the agents under your individual team.
You must always role model the behaviors expected of someone in a management position. You will also fill in for the Team Lead when they are not in.
Duties :
- Handle customer inquiries both telephonically and by email
- Manage and resolve customer complaints
- Provide customers with product and service information
- Process orders, forms and applications
- Identify and escalate priority issues
- Handle supervisor calls
- Follow all PCI compliance procedures when handling customer information
- Assist the team leader in the day to day activities of the team
- Mentor new hires and help them acclimate to the call floor
- Step into the team leader role when the team leader is not available
Last updated : 2024-04-23
- Just Posted
Customer Service Team Lead
- Patient Accounting Service Center, LLC
-
Brookfield, WI
FULL_TIME
- The functions described in this position will be responsible to ensure that healthcare accounts assigned from the client are billed and paid both accurately and prompt. These functions are performed b...
- 16 Days Ago
Process Lead - Customer Service
- molsoncoort1.valhalla12.stage
-
Milwaukee, WI
FULL_TIME
- Requisition ID: 14295 A Career in Beer: Our purpose at Molson Coors Beverage Company is to delight the world’s beer drinkers. We are the world’s family brewer, brewing and selling our beer for over 35...
- 16 Days Ago
Customer Service Team Lead
- ARstrat
-
Brookfield, WI
FULL_TIME
- The functions described in this position will be responsible to ensure that healthcare accounts assigned from the client are billed and paid both accurately and prompt. These functions are performed b...
- 16 Days Ago
Customer Service Lead
- Mills Fleet Farm e-Commerce Enterprises, LLC
-
Clintonville, WI
FULL_TIME
- Clintonville500 S. Main StreetClintonville, WI 54929, USA Description Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible serv...
- 18 Days Ago
Customer Service Lead
- Burlington
-
Brookfield, WI
PART_TIME
- LOCATION 12575 West Capitol Dr Brookfield WI US 53005 Overview If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, j...
- Just Posted
Customer Service Lead jobs at Popular Companies
Customer Service Lead
- Burlington
-
Flushing, NY
- **LOCATION** 40-24 College Point Blvd Flushing NY US 11354 **Overview** If you have strong leadership skills, a friendly...
- 4/24/2024 12:00:00 AM
Customer Service Lead
- Burlington
-
Wayne, NJ
- **LOCATION** 24 Wayne Hills Mall Wayne NJ US 07470 **Overview** If you have strong leadership skills, a friendly, outgoi...
- 4/24/2024 12:00:00 AM
Customer Service Lead
- Burlington
-
Atlanta, GA
- LOCATION 5766 Buford Highway NE Doraville GA US 30340OverviewIf you have strong leadership skills, a friendly, outgoing ...
- 4/24/2024 12:00:00 AM
Customer Service Lead
- Commercial Door
-
Norman, OK
- Job Description Job Description We are a busy Commercial Door repair company. We are seeking a high energy individual th...
- 4/24/2024 12:00:00 AM
Customer Service Lead
- SpartanNash Company
-
Standish, MI
- At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our sup...
- 4/23/2024 12:00:00 AM
Customer Service Lead
- Carroll Water Systems
-
Cockeysville, MD
- A customer service leader is a trained staff whose role is to provide high quality customer service to customers to ensu...
- 4/22/2024 12:00:00 AM
Customer Service Lead
- Burlington
-
Cedar Hill, TX
- **LOCATION** 229 E FM 1382 Cedar Hill TX US 75104 **Overview** If you have strong leadership skills, a friendly, outgoin...
- 4/22/2024 12:00:00 AM
Customer Service-Lead
- Info Tech, Inc.
-
Gainesville, FL
- ** Customer Service-Lead** **Job Category****:** Career Opportunities **Requisition Number****:** LEADF01374 Showing 1 l...
- 4/20/2024 12:00:00 AM
About Wisconsin
Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast.
With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Lead jobs
$34,740 to $43,539
Most Popular Cities in Wisconsin for Customer Service Lead Jobs
What does a Customer Service Lead do?
Customer Service Lead
Answer incoming customer phone calls and take appropriate action for each call, recommend products or solutions that best suit the customer, while providing superior customer service.
May 14, 2023
Assures team members have the necessary training and tools to effectively participate.
May 10, 2023
Record customer information within our customer service database.
April 27, 2023
Customer Service Lead
Support supervisor to deliver agent feedback and internal communication while maintaining the confidentiality of the associate-related problems or concerns.
April 17, 2023
Customer Service Lead in Titusville, FL
Contacting customers to generate new and repeat business.
January 25, 2023