Customer Service Manager jobs in Arlington, VA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020


1210 Customer Service Manager jobs found in Arlington, VA area

Customer Service Representative
  • Sparks Group
  • Washington, DC
  • Manage all calls and information requests from members by answering inquiries directly or ... Manage customer service email boxes for the association Qualifications/Background profile
  • 4 hours ago

Bilingual Customer Service Representative
  • Sparks Group
  • Laurel, MD
  • Answer calls and provide exceptional customer service. * Listen to customer requests to understand ... MUST be able to self-manage tasks with little to no supervision. Qualified candidates should send ...
  • yesterday

Full Time Customer Service - Apply Today - Work Tomorrow!
  • Shine Consulting Group Inc.
  • Alexandria, VA
  • We are one of the DC metro area's fastest growing customer service consulting companies. We have ... Their primary responsibility will be to develop new employees  Manager: we have need for 2-3 ...
  • yesterday

Customer Service Representative
  • Empire Management Group Inc
  • Woodbridge, VA
  • Job Duties and Responsibilities If you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding career, Empire Management Group may be the right place for ...
  • 2 days ago

Customer Service Representative - Virtual Interview
  • Alpha Agency Careers
  • Arlington, VA
  • As a Customer Service Benefits Representative, you will be assigned to a territory manager that will ensure your success, and give you hands-on one on one training. You will also have the choice to ...
  • 4 days ago

Customer Service Coordinator
  • Penske
  • Capitol Heights, MD
  • A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...
  • 5 days ago

Customer Service Representative- (Work From Home Available)
  • Arias Agencies
  • Washington, DC
  • The Customer Service Representatives are responsible for matching client needs to products and ... Looking for independent, driven individuals who can organize and manage their own process and ...
  • 5 days ago

Customer Service Representative - APPLY TODAY, WORK TOMORROW!
  • FTI Technology Inc.
  • Washington, DC
  • 6 days ago

Arlington County is located in northeast Virginia and is surrounded by Fairfax County and the Falls Church to the southwest, the City of Alexandria to the southeast, and Washington, D.C. to the northeast directly across the Potomac River, which forms the county's northern border. Other landforms also form county borders, particularly Minor's Hill and Upton's Hill on the west. According to the U.S. Census Bureau, the county has a total area of 26.1 square miles (67.6 km2), of which 26.0 square miles (67.3 km2) is land and 0.1 square miles (0.3 km2) (0.4%) is water. It is the smallest county by...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$93,981 to $134,245
Arlington, Virginia area prices
were up 1.3% from a year ago

Customer Service Manager in Aber Prov Grd, MD
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November 17, 2019
Support ARL-E Program Support Management team to ensure relevant opportunities to leverage TDP and sustainment resources are exploited.
January 18, 2020