Customer Service Manager jobs in Chesapeake, VA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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111 Customer Service Manager jobs found in Chesapeake, VA area

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Benefit Service Representative - Virtual Interview - Work From Home
  • Altig Orlovic AIL
  • Norfolk, VA
  • Qualifications and Skills ● Great communication skills. ● Excellent time management ability. ● Coachable. ● Basic computer skills and customer service skills Benefits Ongoing leadership and ...
  • 22 hours ago

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Customer Service Representation Wanted - Virtual Interview
  • Alpha Agency Careers
  • Norfolk, VA
  • As a Customer Service Benefits Representative, you will be assigned to a territory manager that will ensure your success, and give you hands-on one on one training. You will also have the choice to ...
  • 3 days ago

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Customer Service Administration
  • Mitsubishi Chemical Composites America
  • Chesapeake, VA
  • We are seeking a Customer Service Administration Representative to join our team! You will be ... and management. Responsibilities: · Process Invoices and credits · Distributing invoices to ...
  • 4 days ago

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Sales and Customer Service Associate (Full Time)
  • New Provisions
  • Norfolk, VA
  • ... customer service ... Engage in management training and development opportunities **Please Note: All promotions to ...
  • 4 days ago

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Entry Level Leadership Development - Customer Service
  • Phoenix Solutions
  • Virginia Beach, VA
  • Business development manager, customer relationship manager, restaurant, retail, full time, ... service representative, leadership, operations manager, store manager, supervisor, director ...
  • 5 days ago

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Remote Outbound Customer Service Rep
  • NexRep
  • Chesapeake, VA
  • Manage sensitive issues while maintaining the highest level of professionalism About You: While not required, customer service and some sales experience are preferred. Knowledge of the healthcare ...
  • 5 days ago

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Client Service Coordinator/Vet Assistant
  • Barker Animal Hospital
  • Chesapeake, VA
  • You will be responsible for helping customers by providing product and service information and ... Utilize the practice management software system for note-taking * Answer a multi-line phone system
  • 5 days ago

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Customer Service & Sales Representative
  • New Provisions
  • Norfolk, VA
  • Attend conference calls and meetings with clients, upper management, and top marketing leaders * Attract potential customers by answering product and service questions. Suggest information about ...
  • 6 days ago

Chesapeake is an independent city in the Commonwealth of Virginia. As of the 2010 census, the population was 222,209; in 2013, the population was estimated to be 232,977, making it the third-most populous city in Virginia. Chesapeake is included in the Virginia Beach–Norfolk–Newport News, VA–NC MSA. One of the cities in the South Hampton Roads, Chesapeake was organized in 1963 by voter referendums approving the political consolidation of the city of South Norfolk with the remnants of the former Norfolk County, which dated to 1691. (Much of the territory of the county had been annexed by other...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$79,859 to $114,073
Chesapeake, Virginia area prices
were up 1.2% from a year ago

Customer Service Manager in Aber Prov Grd, MD
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