Customer Service Manager jobs in Duluth, MN

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer service manager
  • Vestis
  • Hibbing, MN FULL_TIME
  • Responsible for overall results and Customer Retention in his / her service area by ensuring that the Team of CSR’S provide excellent Customer Service to each and every Customer on each delivery.

    Diligently work with the Team of CSR’S to ensure that we are promoting the Company, its core values and its product and services.

    The opportunities for Safety / Customer Retention / Growth are identified and shared with the CSR’S through daily interaction of the C3 Connect Program, C3 Account Management / Visitation Program and routine route observations.

    Responsible for Managing and executing all Service related Training Programs for the assigned Team of CSR’S. As needed to meet business demands, CSM will be required to hold Commercial motor vehicle certifications and licenses to directly work a delivery route as needed to meet customer service objectives.

    Last updated : 2024-02-23

  • 1 Month Ago

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Customer service manager
  • Vestis
  • Duluth, MN FULL_TIME
  • Responsible for overall results and Customer Retention in his / her service area by ensuring that the Team of CSR’S provide excellent Customer Service to each and every Customer on each delivery. Dili...
  • 1 Month Ago

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Service Manager
  • Pomp's Tire Service
  • Duluth, MN FULL_TIME
  • Commitment. It’s a simple word that some companies would like to use in a rather simple way. But at Pomp’s Tire Service, commitment is much more than just a simple word – it’s a founding philosophy wh...
  • 23 Days Ago

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Customer Service - Test Center Manager
  • Prometric
  • Duluth, MN FULL_TIME
  • ABOUT US: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions...
  • 23 Days Ago

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Customer Service Team Leader/Assistant Manager
  • Goodwill Industries of Northern WI and Upper MI
  • Houghton, MI FULL_TIME
  • Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking an Customer Service Team Lead/Assistant Team Leader to assist with retail operations in Houghton, MI.Position responsibilities i...
  • 1 Month Ago

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Customer service
  • Western Lake Superior Sanitary District
  • Duluth, MN FULL_TIME
  • Pa y : $ 21.33 - $ 24.26 hourly (*Pay range does not include (5) additional longevity steps beyond top of range.) FTE : Full-time 40 hours during peak season (April-December) . Position is subject to ...
  • Just Posted

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0 Customer Service Manager jobs found in Duluth, MN area

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FT Customer Experience Representative - Work From Home>
  • Ancient Nutrition
  • Superior, WI
  • [Customer Service / Remote] - Anywhere in U.S. / $18.97 per hour / Health, dental & vision / PTO - As a Customer Experie...
  • 3/27/2024 12:00:00 AM

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FT Customer Experience Associate - Work From Home>
  • Alma
  • Superior, WI
  • [Customer Service / Remote] - Anywhere in U.S. / $23 per hour / May 21st Start Date / Health, dental and vision / 401k /...
  • 3/27/2024 12:00:00 AM

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FT Customer Experience Specialist (Work From Home)>
  • Hingham Institution for Savings
  • Superior, WI
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Individual and Family Health Care Plans / Retirement ...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • HCLTech
  • Duluth, MN
  • Job Description Job Description We are seeking a Customer Service Representative to join our team! You will be responsib...
  • 3/24/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE>
  • Family Dollar
  • Superior, WI
  • Family Dollar - 110 BELKNAP ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family...
  • 3/24/2024 12:00:00 AM

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FT Customer Service Representative (Work From Home)>
  • Guild Mortgage Company
  • Superior, WI
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $23 per hour / Medical, dental, vision, & life / 401k match...
  • 3/24/2024 12:00:00 AM

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Retail Customer Service Specialist
  • Sherwin-Williams
  • Duluth, MN
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholes...
  • 3/11/2024 12:00:00 AM

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Retail Customer Service Specialist
  • Sherwin-Williams
  • Superior, WI
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholes...
  • 3/5/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 87.43 square miles (226.44 km2); 67.79 square miles (175.58 km2) is land and 19.64 square miles (50.87 km2) is water. It is Minnesota's second-largest city by land area, surpassed only by Hibbing. Of its 87.3 square miles (226 km2), 68 square miles (180 km2), or 77.89%, is land and 19.3 square miles (50 km2), or 22.11%, is water. Duluth's canal connects Lake Superior to the Duluth–Superior harbor and the Saint Louis River. It is spanned by the Aerial Lift Bridge, which connects Canal Park with Minnesota Point ("Park Poi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$89,574 to $119,985
Duluth, Minnesota area prices
were up 1.3% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020