Customer Service Manager jobs in Fayetteville, AR

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Manager
  • Juan Barcenas State Farm
  • Springdale, AR FULL_TIME
  • Full Job Description


    Position Overview

    State Farm Insurance Agent located in Springdale, AR is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Juan Barcenas- State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.


    Responsibilities


    • Use a customer-focused, needs-based review process to educate customers about insurance options.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.


    As an Agent Team Member, you will receive...


    • 401K
    • Salary plus commission/bonus
    • Health benefits
    • Paid time off (vacation and personal/sick days)
    • Valuable experience
    • Growth potential/Opportunity for advancement within my agency


    Requirements


    • Excellent communication skills - written, verbal and listening
    • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
    • Self-motivated
    • Ability to make presentations to potential customers
    • Property and Casualty license (must be able to obtain)
    • Life and Health license (must be able to obtain)
    • Must be able to work Monday-Friday, 9:00-6:00


    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

  • 21 Days Ago

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Customer Service Manager
  • Harp's Food Stores
  • Bella Vista, AR FULL_TIME
  • CSM Summary To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value by managing the ...
  • 1 Month Ago

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Customer Service Manager
  • Harps Food Stores
  • Rogers, AR FULL_TIME
  • CSM SummaryTo deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value by managing the f...
  • 2 Months Ago

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ADvantage Case Manager
  • Cherokee Nation Home Health Service
  • Tahlequah, OK FULL_TIME
  • Responsible for the development, implementation, and monitoring of a comprehensive plan of care on an individualized basis for ADvantage members to ensure that the member able to remain in their home,...
  • 2 Months Ago

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CUSTOMER SERVICE REP- SERVICE ADVISOR
  • Fort Worth Nissan
  • Bentonville, AR FULL_TIME
  • Position Summary The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned. Schedules service appointm...
  • 1 Day Ago

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CUSTOMER SERVICE REP- SERVICE ADVISOR
  • Waxahachie Dodge Chrysler Jeep Ram
  • Bentonville, AR FULL_TIME
  • Position Summary The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned. Schedules service appointm...
  • 2 Days Ago

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0 Customer Service Manager jobs found in Fayetteville, AR area

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Lead Customer Service Associate
  • ZIPS CAR WASH
  • Bentonville, AR
  • Job Details Job Location ARBEN Walton - Bentonville, AR Position Type Full Time Education Level High School Salary Range...
  • 4/18/2024 12:00:00 AM

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LOGISTICS CUSTOMER SERVICE REPRESENTATIVE
  • KLLM Transport Services, LLC.
  • Bentonville, AR
  • Job Description Job Description As a Customer Service Representative, you will serve as the primary contact for our cust...
  • 4/18/2024 12:00:00 AM

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Alterations Customer Service Representative
  • Davids Bridal Inc.
  • Fayetteville, AR
  • **Alterations Customer Service Representative** NOW HIRING Location AR - Fayetteville Area Store Hourly Careers Category...
  • 4/17/2024 12:00:00 AM

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Part time Marketing and Customer Service Manager
  • Amber Tejada dba Liberty Tax Service
  • Fayetteville, AR
  • Job Description Job Description Join our Team! Growing local company near Wedington Dr. seeks local candidate ready to g...
  • 4/16/2024 12:00:00 AM

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Customer Service Representative
  • Acme Brick Company
  • Springdale, AR
  • **Customer Service Representative** City **Springdale** State/Territory **US-AR** Employment Type **Full time** **Join t...
  • 4/16/2024 12:00:00 AM

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Customer Service Representative
  • The Acquisition Group
  • Bentonville, AR
  • **Customer Service Representative** Delta If yes, then you are in the right place! We are a marketing and management con...
  • 4/16/2024 12:00:00 AM

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Customer Service Associate - Closing Shift
  • Raising Cane's
  • Rogers, AR
  • Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $12+ / hour As an important p...
  • 4/15/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Prairie Grove, AR
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/14/2024 12:00:00 AM

Fayetteville is the third-largest city in Arkansas and county seat of Washington County. The city is centrally located within the county and has been home of the University of Arkansas since the institution's founding in 1871. Fayetteville is on the outskirts of the Boston Mountains, deep within the Ozarks. Known as Washington until 1829, the city was named after Fayetteville, Tennessee, from which many of the settlers had come. It was incorporated on November 3, 1836 and was rechartered in 1867. The four-county Northwest Arkansas Metropolitan Statistical Area is ranked 105th in terms of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$85,435 to $114,436
Fayetteville, Arkansas area prices
were up 1.2% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020