Customer Service Manager jobs in Hamden, CT

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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108 Customer Service Manager jobs found in Hamden, CT area

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Sales Representatives _ - _ Account Manager
  • Business Consulting & Software
  • Hartford, CT
  • Present and sell company products and services to new and existing customers * Prospect and contact potential customers * Reach agreed upon sales targets by the deadline * Must have excellent verbal ...
  • 1 hour ago

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Remote Customer Service Rep
  • NexRep
  • New Haven, CT
  • Become a Customer Service Representative Work remotely and set your own schedule Are you genuinely empathetic and passionate about helping others? Are you looking for an opportunity to work remotely
  • yesterday

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Insurance Solutions Manager
  • Talus Partners
  • New Haven, CT
  • Knowledgeable in IT Service Management and experienced in ITIL Service Design, Service Operation ... Work closely with customers to understand the business requirements that drive the analysis and ...
  • yesterday

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Retail Store Manager - Bilingual
  • Mobilelink
  • New Haven, CT
  • ... outstanding customer service, resulting in positive brand loyalty. Your focus will be on ... Retail Store Managers Key Responsibilities: · Achieve all sales and profit goals · Direct ...
  • yesterday

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Sales Representative - District Manager Trainee
  • MIG Insurance Agency
  • New Haven, CT
  • Previous experience in customer service, sales, or other related fields preferred. * Reliable transportation. Compensation/Benefits: * Commission based pay. * Average commission per sale is $500
  • 2 days ago

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Market Area Manager - Hartford, CT
  • Credit Acceptance
  • Hartford, CT
  • Account management & client services to build a strategic and consultative relationship with customers * Running a territory with entrepreneurial drive and dedication similar to a small business ...
  • 3 days ago

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Quality Customer Service Representative
  • CT Business Consulting, Inc
  • Hartford, CT
  • The Customer Service Representative is responsible for performing all tasks involved with Client ... Principal Duties and Responsibilities: (Management may amend or assign duties and responsibilities ...
  • 4 days ago

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Sales Representative- Immediate Hire
  • CT Business Consulting, Inc
  • Hartford, CT
  • ... manager, insurance, customer service representative, leadership, operations manager, store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer ...
  • 4 days ago

Hamden is a town in New Haven County, Connecticut, United States. The town's nickname is "The Land of the Sleeping Giant." The population was 60,960 at the 2010 census. Hamden is a suburb of the city of New Haven. The town of Hamden ranked #53 in the CNN Money list of "America's best small cities" in 2012. In 2008, Fortune Magazine and CNN Money picked Hamden as #33 on their "Best Place to Live and Launch" list, citing Hamden's great blend of urban and suburban lifestyles. The article also pointed out Hamden's exceptional education system as well as its "New England Charm". According to the U...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$93,183 to $133,105
Hamden, Connecticut area prices
were up 1.7% from a year ago

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