Customer Service Manager jobs in Hampton, VA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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81 Customer Service Manager jobs found in Hampton, VA area

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Customer Service Administration
  • Mitsubishi Chemical Composites America
  • Chesapeake, VA
  • We are seeking a Customer Service Administration Representative to join our team! You will be ... and management. Responsibilities: · Process Invoices and credits · Distributing invoices to ...
  • 10 hours ago

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Sales and Customer Service Associate (Full Time)
  • New Provisions
  • Norfolk, VA
  • ... customer service ... Engage in management training and development opportunities **Please Note: All promotions to ...
  • 12 hours ago

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Remote Outbound Customer Service Rep
  • NexRep
  • Hampton, VA
  • Manage sensitive issues while maintaining the highest level of professionalism About You: While not required, customer service and some sales experience are preferred. Knowledge of the healthcare ...
  • yesterday

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Client Service Coordinator/Vet Assistant
  • Barker Animal Hospital
  • Chesapeake, VA
  • You will be responsible for helping customers by providing product and service information and ... Utilize the practice management software system for note-taking * Answer a multi-line phone system
  • yesterday

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Customer Service Representative
  • The Panther Group
  • Newport News, VA
  • Customer Service Representatives, realize your full potential with The Panther Group! As a leading ... Communicate in writing and verbally (in person and/or via phone) with supervisors, managers, co ...
  • 2 days ago

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Customer Service & Sales Representative
  • New Provisions
  • Norfolk, VA
  • Attend conference calls and meetings with clients, upper management, and top marketing leaders * Attract potential customers by answering product and service questions. Suggest information about ...
  • 2 days ago

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MARINA OPERATIONS MANAGER
  • Portsmouth Boating Center
  • Portsmouth, VA
  • LOOKING FOR A HIGHLY MOTIVATED MANAGER TO SUPPORT OUR BUSY BOAT YARD THAT PROVIDES MAINTENANCE, REPAIR, FUEL, HAULING SERVICES WITH DRY/ WET SLIP STORAGE. THE CANDIDATE SHOULD POSSESS STRONG CUSTOMER ...
  • 2 days ago

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Support Manager
  • Walmart
  • Newport News, VA
  • This is a place where you can really make a difference in the lives of our customers, as well as ... SALESFLOOR Food Service Associate Hardline Goods Associate Home/Apparel Associate HOURLY ...
  • 3 days ago

Hampton is an independent city in the Commonwealth of Virginia in the United States. As of the 2010 census, the population was 137,436. As one of the seven major cities that compose the Hampton Roads metropolitan area, it is on the southeastern side of the Virginia Peninsula. Hampton traces its history to the city's Old Point Comfort, the home of Fort Monroe for almost 400 years, which was named by the 1607 voyagers, led by Captain Christopher Newport, who first established Jamestown as an English colonial settlement. Since consolidation in 1952, Hampton has included the former Elizabeth City ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$79,553 to $113,636
Hampton, Virginia area prices
were up 1.2% from a year ago

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