Customer Service Manager jobs in Harlingen, TX
Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Manager jobs
Customer Service Representative
- Texas Regional Bank
-
San Benito, TX
FULL_TIME
-
Position SummaryThe Customer Service Representative will assist the insurance sales producers in maintaining insurance policies for clients.Principal Duties and Responsibilities
- Interact with insurance sales producers, clients and insurance carriers to provide coverage information and provide policy recommendations where necessary
- Complete a variety of day-to-day client service transactions, including but not limited to endorsements, certificates, binders, cancellations
- Handle incoming claim calls from clients
- Take premium payments from clients
- Thoroughly understand and follow all underwriting, rating and compliance requirements
Other Responsibilities- Always provide outstanding customer service
- Ability to be goal-oriented, self-starter with strong work ethic
- Available to travel, as needed.
- Support and promote the Bank vision, mission and core values, organizational structure and policies and procedures.
- Must have excellent analysis, observation and decision-making skills.
- Highly focused, able to rapidly determine key priorities, clearly communicate the priorities and ensure resources are properly aligned.
- Excellent interpersonal and communication skills are necessary for maintaining effective relationships with Board members, officers, employees, and members of the business and civic community.
- Individual should be able to work under high pressure situations and a stressful atmosphere and then should remain composed.
- Provide a strong, compassionate and visible leadership, which fosters positive attitudes and trust among employees, customers, and prospects.
- Comply with federal and state regulations as well as all established Bank policies and
procedures.- Other duties as assigned.
Qualifications, Education and Experience Requirements- High school diploma or GED equivalent
- Strong organization and time-management skills.
- Team player with excellent communication skills both written and verbal.
- Flexibility, professionalism, ability to work in a highly stressful environment and perform a variety of tasks with numerous interruptions is necessary.
- Positive attitude, self-motivator, goal-oriented with the ability to foster strong relationships.
- Bilingual, fluent in both English and Spanish, preferred but not required
- Ability to use a PC
- Proficient in Microsoft Office
- Must be able to be physically present in the office to perform job duties.
- Texas Regional Bank is an Equal Opprtunity Employer.
- 13 Days Ago
Cashier/Customer Service
- Stefano's Brooklyn Pizza
-
Harlingen, TX
PART_TIME,FULL_TIME
- ```Job Summary```We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Associate / Cashier. In this role, you will be responsible for providing exceptional ...
- 13 Days Ago
Customer Service/Cashier
- Southern Multifoods, Inc.
-
Harlingen, TX
FULL_TIME
- You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can...
- 14 Days Ago
Flexible Customer Service Associate
- Hertz Local Edition
-
Harlingen, TX
FULL_TIME
- Wages: $15.00/hr. The Flexible Customer Service Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming cust...
- 16 Days Ago
Verizon Customer Service Associate
- KP Solutions
-
Harlingen, TX
FULL_TIME
- Join our team as a Verizon Customer Service Associate as we strengthen our team for future success. As a leading communications firm in the McAllen area, we are excited to welcome new members to our d...
- Just Posted
Cashier/Customer Service
- Break Time Stores
-
Harlingen, TX
PART_TIME,FULL_TIME
- Cashiering, customer service, sales, stocking, counting, cleaning, lifting up to 50 pounds. Gas station experience preferred but not required. Skills needed: customer service, basic math skills, time ...
- 5 Days Ago
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0 Customer Service Manager jobs found in Harlingen, TX area
Customer Service Representative
- Aqua Clear Water Solutions
-
McAllen, TX
- Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Su...
- 4/18/2024 12:00:00 AM
Customer Service Representative
- Johnson Controls International
-
Reynosa, Tamaulipas
- What you will do: Interact with customers to address their concerns, answer their questions and assist them with their n...
- 4/16/2024 12:00:00 AM
Customer Service Representative
- Progressive Corp.
-
Brownsville, TX
- Customer Service Representative **Job Number** : 189017 If you enjoy helping others and flourish in a fast-paced environ...
- 4/15/2024 12:00:00 AM
Customer Service Representative
- Alamo Door Systems of Texas
-
Harlingen, TX
- Job Description Job Description Front Desk Alamo Door Systems is seeking a customer service representative with great pe...
- 4/14/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Harlingen, TX
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/14/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
San Benito, TX
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/14/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Hidalgo, TX
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/14/2024 12:00:00 AM
CUSTOMER SERVICE REPRESENTATIVE
- ESCOBEDO PHARMACY & DME
-
Brownsville, TX
- Job Description Job Description Durable medical equipment (DME) is equipment that helps you complete your daily activiti...
- 4/14/2024 12:00:00 AM
About Harlingen, Texas
Harlingen (/ˈhɑːrlɪndʒɪn/ HAR-lin-jin) is a city in Cameron County in the central region of the Rio Grande Valley of the southern part of the U.S. state of Texas, about 30 miles (48 km) from the coast of the Gulf of Mexico. The city covers more than 40 square miles (104 km2) and is the second-largest city in Cameron County, as well as the fourth-largest in the Rio Grande Valley. As of the 2010 census, the city had a population of 64,849, for a growth rate of 12.5% since the 2000 census. It is the city with the lowest cost of living in the United States.
Harlingen is a principal city of the Bro...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$80,934 to $108,407
Harlingen, Texas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Customer Service Manager do?
Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches. A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020