Customer Service Manager jobs in Lake Charles, LA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020

46 Customer Service Manager jobs found in Lake Charles, LA area

Store Associates
  • Adecco
  • Sulphur, LA
  • Report to the Customer Service Manager (person managing the front end) for each scheduled shift and when taking a lunch/break. * Collect and return carts from the parking lot after customer use to ...
  • yesterday

Customer Service Rep
  • Lincare Holdings
  • Lake Charles, LA
  • To aid in all Customer Service functions of order entry while abiding by the procedures set forth by management.Job Responsibilities: Attends work on a regular and predictable basis Assists the ...
  • 7 days ago

Service Manager
  • Sulphur, LA Full-Time
  • Job Details Level : Management Job Location : Lake Charles - Sulphur, LA Position Type : Full Time Salary Range : Undisc...
  • 3 Months Ago
Customer Service Associate
  • Walgreens
  • MOSS BLUFF, LA Full-Time
  • Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provide...
  • 28 Days Ago
Lake Charles (French: Lac Charles) is the fifth-largest incorporated city in the U.S. state of Louisiana, located on Lake Charles, Prien Lake, and the Calcasieu River. Founded in 1861 in Calcasieu Parish, it is a major industrial, cultural, and educational center in the southwest region of the state. As of the 2010 census, the population was 71,993. Lake Charles is the principal city of the Lake Charles Metropolitan Statistical Area, having a population of 202,040. It is the larger principal city of the Lake Charles-Jennings Combined Statistical Area, with a population of 225,235. The 2010 pop...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$76,533 to $109,322
Lake Charles, Louisiana area prices
were up 1.2% from a year ago

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