Customer Service Manager jobs in Lynchburg, VA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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57 Customer Service Manager jobs found in Lynchburg, VA area

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Benefits Representative - Customer Service Experience Wanted
  • The Richmond AO Group
  • Lynchburg, VA
  • ... customer service skills. We offer: * Extensive training in all areas * Advancement based on merit ... We are hiring now for a couple of roles. * 12-18 Entry Level Benefits Reps * 6 Mid-Level Management ...
  • 22 hours ago

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Fast Food ASSISTANT MANAGER - 1227
  • Burger King/Carrols Corporation
  • Lynchburg, VA
  • ASSISTANT MANAGER: Opportunity Awaits! WEEKLY PAY! ***APPLY ONLINE at WWW.CARROLS.COM/CAREER ... You must be friendly, bright and organized and you must possess superb customer service and ...
  • yesterday

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Nursing - Registered Nurse - Cardiac Cath Lab
  • Loyal Source Government Services
  • Lynchburg, VA
  • CEU and License Reimbursement * 24/7 Customer Support * Housing Per Diem Loyal Source is an Orlando ... With a focus in government healthcare, technical and support services, engineering, and travel ...
  • 2 days ago

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Sales Representative - REMOTE - LIFETIME RESIDUALS
  • VizyPay
  • Lynchburg, VA
  • ... their needs ➔ Manage the sales cycle from start to finish ➔ Work closely with your Sales ... Customer Service/Tech support departments ➔ Programs you are proud to sell by giving local ...
  • 2 days ago

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Benefit Service Representative - Virtual Interview - Work From Home
  • AIL
  • Lynchburg, VA
  • Qualifications and Skills ● Great communication skills. ● Excellent time management ability. ● Coachable. ● Basic computer skills and customer service skills Benefits Ongoing leadership and ...
  • 2 days ago

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Remote Outbound Customer Service Rep
  • NexRep
  • Lynchburg, VA
  • Manage sensitive issues while maintaining the highest level of professionalism About You: While not required, customer service and some sales experience are preferred. Knowledge of the healthcare ...
  • 3 days ago

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Service Dispatcher
  • Eaheart Industrial Service, Inc
  • Bedford, VA
  • * Fields internal and external customer inquiries to the service department * Opens work orders as directed by the service manager/shop foreman and maintain control until they are closed and invoiced
  • 4 days ago

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CALL CENTER SALES & CUSTOMER SERVICE MANAGER
  • The Call Center Network
  • Lynchburg, VA
  • We are seeking an experienced CALL CENTER SALES & CUSTOMER SERVICE MANAGER for a Growing, Solid and High Energy company to be located in the Lynchburg, VA area. Individual must have at least six (6) ...
  • 5 days ago

Lynchburg is an independent city in the Commonwealth of Virginia in the United States. As of the 2010 census, the population was 75,568. The 2017 census estimates an increase to 81,000. Located in the foothills of the Blue Ridge Mountains along the banks of the James River, Lynchburg is known as the "City of Seven Hills" or the "Hill City". In the 1860s, Lynchburg was the only major city in Virginia that was not recaptured by the Union before the end of the American Civil War. Lynchburg lies at the center of a wider metropolitan area close to the geographic center of Virginia. It is the fifth-...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$78,219 to $111,730
Lynchburg, Virginia area prices
were up 1.2% from a year ago

Customer Service Manager in Aber Prov Grd, MD
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November 17, 2019
Support ARL-E Program Support Management team to ensure relevant opportunities to leverage TDP and sustainment resources are exploited.
January 18, 2020