Customer Service Manager jobs in Macon, GA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

72 Customer Service Manager jobs found in Macon, GA area

A
Customer Service Representative
  • Arc Communication LLC
  • Macon, GA
  • We are looking to fill 10-15 Remote Customer Service Positions RIGHT AWAY! This is a true WORK FROM HOME POSITION that come with Hourly Pay + Daily Bonuses + Commission + Paid Weekly. We Have ...
  • 2 days ago

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Online Customer Service Agent - REMOTE
  • wrrk.com
  • Macon, GA
  • Remote Customer Service Professionals - Work From Home! To be considered for the position, you must ... Experience with online CRM's and Helpdesk software. * Strong data entry/typing skills (50+ WPM ...
  • 2 days ago

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Online Customer Service Agent - REMOTE
  • wrrk.com
  • Warner Robins, GA
  • Remote Customer Service Professionals - Work From Home! To be considered for the position, you must ... Experience with online CRM's and Helpdesk software. * Strong data entry/typing skills (50+ WPM ...
  • 2 days ago

A
deputy program manager
  • Aerotek
  • Warner Robins, GA
  • ... customer agency representatives. 1. Responsible for formulating and enforcing work standards ... Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more ...
  • 3 days ago

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Field Case Manager (RN)
  • Pivotal Placement Services
  • Macon, GA
  • Our Comprehensive and Customer Focused Workforce Solutions include, Right-to-Hire Contract Staffing, Direct Placement, and Managed Service Provider (MSP) / Vendor Managed Services (VMS) engagements ...
  • 4 days ago

H
Resident Service Specialist - Robins Family Housing
  • Hunt Companies, Inc
  • Robins AFB, GA
  • Bachelor's degree in Business Administration, Property Management is preferred. * Strong customer service skills. * Experience working with computers and typical office software such as Email, Word ...
  • 6 days ago

F
Merchandise Manager
  • Five Below
  • Macon, GA
  • Merchandise Manager Reports to: Store Manager Classification: Non-exempt Status: FT Availability ... Delivers exceptional customer service through personal contact with customers * Assists in ...
  • 6 days ago

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Restaurant Manager (Fast Food / QSR)
  • EHS Hospitality
  • Macon, GA
  • Deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability, and quality ...
  • 6 days ago

Macon (/ˈmeɪkən/), officially Macon–Bibb County, is a consolidated city-county located in the state of Georgia, United States. Macon lies near the geographic center of the state, approximately 85 miles (137 km) south of Atlanta, hence the city's nickname "The Heart of Georgia." Located near the fall line of the Ocmulgee River, Macon is the county seat of Bibb County and had a 2017 estimated population of 152,663. Macon is the principal city of the Macon metropolitan area, which had an estimated population of 228,914 in 2017. Macon is also the largest city in the Macon–Warner Robins Combined St...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$79,023 to $112,878
Macon, Georgia area prices
were up 1.5% from a year ago

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