Customer Service Manager jobs in Norfolk, VA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

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99 Customer Service Manager jobs found in Norfolk, VA area

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Customer Service Administration
  • Mitsubishi Chemical Composites America
  • Chesapeake, VA
  • We are seeking a Customer Service Administration Representative to join our team! You will be ... and management. Responsibilities: · Process Invoices and credits · Distributing invoices to ...
  • 10 hours ago

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Sales and Customer Service Associate (Full Time)
  • New Provisions
  • Norfolk, VA
  • ... customer service ... Engage in management training and development opportunities **Please Note: All promotions to ...
  • 12 hours ago

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Entry Level Leadership Development - Customer Service
  • Phoenix Solutions
  • Virginia Beach, VA
  • Business development manager, customer relationship manager, restaurant, retail, full time, ... service representative, leadership, operations manager, store manager, supervisor, director ...
  • 16 hours ago

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Remote Outbound Customer Service Rep
  • NexRep
  • Norfolk, VA
  • Manage sensitive issues while maintaining the highest level of professionalism About You: While not required, customer service and some sales experience are preferred. Knowledge of the healthcare ...
  • yesterday

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Client Service Coordinator/Vet Assistant
  • Barker Animal Hospital
  • Chesapeake, VA
  • You will be responsible for helping customers by providing product and service information and ... Utilize the practice management software system for note-taking * Answer a multi-line phone system
  • yesterday

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Customer Service Representative
  • The Panther Group
  • Newport News, VA
  • Customer Service Representatives, realize your full potential with The Panther Group! As a leading ... Communicate in writing and verbally (in person and/or via phone) with supervisors, managers, co ...
  • 2 days ago

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Customer Service & Sales Representative
  • New Provisions
  • Norfolk, VA
  • Attend conference calls and meetings with clients, upper management, and top marketing leaders * Attract potential customers by answering product and service questions. Suggest information about ...
  • 2 days ago

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Support Manager
  • Walmart
  • Newport News, VA
  • This is a place where you can really make a difference in the lives of our customers, as well as ... SALESFLOOR Food Service Associate Hardline Goods Associate Home/Apparel Associate HOURLY ...
  • 3 days ago

According to the United States Census Bureau, the city has a total area of 96 square miles (250 km2), of which 54 square miles (140 km2) is land and 42 square miles (110 km2) (43.9%) is water. Norfolk is located at 36°55′N 76°12′W / 36.917°N 76.200°W / 36.917; -76.200 (36.8857° N, 76.2599° W) The city is located at the southeastern corner of Virginia at the junction of the Elizabeth River and the Chesapeake Bay. The Hampton Roads Metropolitan Statistical Area (officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA) is the 37th largest in the United States, with an estimated...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$79,961 to $114,218
Norfolk, Virginia area prices
were up 1.2% from a year ago

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