Customer Service Manager jobs in Petersburg, VA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020

95 Customer Service Manager jobs found in Petersburg, VA area

Bilingual Customer Service Representative
  • The CSI Companies
  • Richmond, VA
  • Responsible for contacting installment loan/line customers for boats (titled and mortgaged), RV ... Must be eligible to manage or perform loan originati
  • yesterday

Customer Service Representative
  • RemX
  • Midlothian, VA
  • RemX is seeking a Customer Service Representative for a temporary to hire opportunity with a great company located in Midlothian, VA. Responsibilities : * Respond to customer inquiries by phone and ...
  • yesterday

Seasoned Sales Representative & Account Manager
  • Phoenix LTC
  • Richmond, VA
  • ... service. · Various prospecting activities including onsite cold-calls, state trade-shows, and marketing projects. · Maintain CRM including a lead generation/qualification and sales funnel ...
  • yesterday

Water Treatment Operations - Lead - Sandston, VA
  • ProChem, Inc.
  • Sandston, VA
  • ... recommendations based on customer dataPrepares and maintains daily service and activity ... Experience working with the management level of an industrial organization (preferred)Proven ...
  • yesterday

Manager Customer Service
  • Genworth
  • Richmond, VA
  • POSITION Manager, Customer Service LOCATION Richmond Virginia / Remote COMPANY Genworth is a Fortune 500 financial services company providing financial security and protection through our Mortgage ...
  • yesterday

Sales Representatives - Remote - Account Manager
  • Business Consulting & Software
  • Richmond, VA
  • Present and sell company products and services to new and existing customers * Prospect and contact potential customers * Reach agreed upon sales targets by the deadline * Must have excellent verbal ...
  • 2 days ago

Work at Home HR Support Representative
  • Omni Interactions
  • Richmond, VA
  • ... services, and policies Proficiency with computers, especially with CRM software, and strong typing skills Ability to ask prying questions and diffuse tense situations Strong time management and ...
  • 6 days ago

Selling Branch Manager
  • PeopleReady
  • Petersburg, VA
  • The Branch Manager is also dedicated to providing outstanding customer service, so you'll spend lots of time out in the community meeting with prospective customers, current customers and conducting ...
  • 7 days ago

Service Manager II
  • United Rentals
  • Hopewell, VA Full-Time
  • Description: United Rentals, the largest equipment rental company in the world, is offering an excellent opportunity for...
  • Just Posted
Plumbing Service Tech
  • ARS-Rescue Rooter
  • Chester, VA Full-Time
  • Overview IMMEDIATE HIRING!!!! GROW WITH THE PROS AND MASTER YOUR CAREER Only the best of the best work for the largest a...
  • 6 Days Ago
Petersburg is located at 37°12′46″N 77°24′1″W / 37.21278°N 77.40028°W / 37.21278; -77.40028 (37.21295, -77.400417). According to the United States Census Bureau, the city has a total area of 23.2 square miles (60.1 km2), of which 22.9 square miles (59.3 km2) of land and 0.2 square miles (0.5 km2) (1.1%) is water. Petersburg is located on the Appomattox River at the fall line, which marks the area where the Piedmont region (continental bedrock) and the Atlantic coastal plain (unconsolidated sediments) meet. The fall line is typically prominent where a river crosses its rocky boundary, as the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$83,950 to $119,917
Petersburg, Virginia area prices
were up 1.2% from a year ago

Customer Service Manager in Aber Prov Grd, MD
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