Customer Service Manager jobs in Portsmouth, VA

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

178 Customer Service Manager jobs found in Portsmouth, VA area

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Sales Associate (Full Time - Immediate Hire)
  • Myriad Provisions
  • Chesapeake, VA
  • ... customer service, promotional sales, and marketing within our client's top big-box retail locations. Responsibilities * Reporting to the senior corporate Sales Manager, he/she will support the Head ...
  • yesterday

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Sales Representative (Paid Training)
  • Myriad Provisions
  • Virginia Beach, VA
  • Experience in customer service, retail, sales, management, or marketing * Able to reliably commute to the Virginia Beach area * High school diploma and Associates degree preferred * Competitive and ...
  • 2 days ago

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Professional Sales Representative
  • New York Life
  • Virginia Beach, VA
  • ... CRM daily · Schedule appointments and meet with potential clients · Make product recommendations to help clients meet their financial goals · Provide ongoing customer service and support to ...
  • 2 days ago

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Customer Service Representative: Needed for New Office ASAP
  • New Provisions
  • Virginia Beach, VA
  • Do you want to be a manager but don't have the experience? In this position, you can also get ... Customer Service Representative Job Duties: * Attract potential customers by answering product and ...
  • 2 days ago

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Assistant Store Manager
  • Cycle Gear Inc.
  • Norfolk, VA
  • Our team members are known for being friendly and product knowledgeable while providing world-class customer service - and are looking for energetic, outgoing Assistant Store Manager who has proven ...
  • 3 days ago

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Retail Customer Service Associate (Immediate Hire)
  • Myriad Provisions
  • Virginia Beach, VA
  • Retail Customer Service Associate - Full Time - Paid Training - Growth Opportunities We are a ... Benefits: * Advancement to management and trainer positions from within * Travel opportunities
  • 3 days ago

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Call Center-No Experience Required!
  • Paramount Builders, Inc.
  • Virginia Beach, VA
  • ... with customer service, and are bonus-driven! We have flexible schedules and are hiring for ... of our managers are promoted from within! Paramount Builders is a homegrown Virginia-based ...
  • 4 days ago

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Customer Service Representative- Immediate Hire
  • New Provisions
  • Chesapeake, VA
  • Attend conference calls, meetings, and informational training sessions with clients, trainers, management, and brand representatives * Provide excellent customer service to all of our client ...
  • 4 days ago

Portsmouth is an independent city in the Commonwealth of Virginia. As of the 2010 census, the population was 95,535. It is part of the Hampton Roads metropolitan area. The Norfolk Naval Shipyard, often called the Norfolk Navy Yard, is a historic and active U.S. Navy facility that is actually located in Portsmouth rather than Norfolk; the original name "Gosport" was changed to "Norfolk" to reflect its location in what is now the former Norfolk County, Virginia. The shipyard upgrades, remodels, and repairs ships of the US Navy and is one of the few facilities in the world with the capability to ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$79,525 to $113,595
Portsmouth, Virginia area prices
were up 1.2% from a year ago

Customer Service Manager in Aber Prov Grd, MD
Provide disposition instructions for excess property and oversee Contractor execution in a timely manner.
November 10, 2019
Actively inform responsible configuration management planning and execution IAW Configuration Management Plan.
November 12, 2019
Provide oversight for all aspects of Contractor's Logistics Support to ensure contract (PWS and CDRL) requirements are satisfied.
December 12, 2019