Customer Service Manager jobs in Poughkeepsie, NY

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Support Representative - Front Desk Manager
  • Front Desk Manager - Fred Astaire Dance Studios
  • Cold Spring, NY PART_TIME
  • We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized and being part of a fast paced environment? If so, then we may have the opportunity for you.

    This role is of critical importance to the client, staff and studio experience. On a daily basis you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best help management and staff succeed. A love of people and building rapport will be a must as you talk to possible new clients and share with them how we can improve the quality of their life through dance. We know this won’t be for everyone, but if this sounds like a great fit for you, please apply quickly as we are looking to hire this new team member as soon as possible.

    Who we are:

    Enriching lives – physically, mentally, emotionally & socially, through the positive, transforming power of dance.

    Fred Astaire Dance Studios® is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 dance studio locations serving over 25,000 students! We are global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence of life through dance.

    We welcome everyone who is interested in starting their dance journey because we believe that dance is for everybody and for every BODY! People ask “Why do students stay with Fred Astaire Dance Studios®?” It is because of the atmosphere of kindness, warmth and care given and received at every location. It’s what our students tell us they notice from the first time they step inside our studio – an energy and sense of “FADS community” that is welcoming, non-judgmental, and FUN!

    Fred Astaire Dance Studios® has something for everyone. We offer group and private lessons, choreograph wedding dances or just prepare the happy couple and wedding party for the big day, provide opportunities to perform in beautiful venues, host local parties for dance practice and comradery and we host an average of 35 spectacular branded National, Inter-Regional and Regional Dance Competitions annually giving our students and professionals opportunities to compete in a variety of categories.

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Customer Service - Self Storage Manager
  • Public Storage
  • New Windsor, NY FULL_TIME
  • Company DescriptionPublic Storage is the self-storage industry leader and we are Hiring Now!Earn $16.00 Per HourOur BenefitsTotal Rewards package available to our team:We work Flexible and Full-Time S...
  • 12 Days Ago

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Customer service and
  • British Swim School
  • Fishkill, NY FULL_TIME
  • Sales and Customer Service Part Time - Hudson Valley British Swim School Hudson Valley is looking for an additional Sales and Service Representative to join our growing team. We are seeking an enthusi...
  • 19 Days Ago

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Customer service
  • American Red Cross
  • Newburgh, NY FULL_TIME
  • Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spiri...
  • 23 Days Ago

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Customer service
  • KLA
  • Hopewell Junction, NY FULL_TIME
  • Base Pay Range : $25.20 - $42.84 Per Hour Primary Location : USA-NY-Hopewell Junction-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and...
  • 28 Days Ago

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Customer Service Manager - State Farm Agent Team Member
  • THOMAS LOUGHLIN - State Farm Agent
  • Saugerties, NY FULL_TIME
  • Benefits: Competitive salary Paid time off Signing bonus Bonus based on performance Opportunity for advancement Training & development Position Overview Are you outgoing and customer-focused? Do you e...
  • 3 Days Ago

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0 Customer Service Manager jobs found in Poughkeepsie, NY area

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Customer Service Representative
  • Zumtobel Group
  • Poughkeepsie, NY
  • Job Description Job Description JOB PURPOSE: To provide excellent service and support to Zumtobel Agents and Regional Sa...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • David's Bridal, LLC.
  • Danbury, CT
  • BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for e...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Enterprise Truck Rental
  • Kingston, NY
  • **Customer Service Representative** **Job ID** 390784 Kingston, ON **Overview** The Customer Assistance Representative S...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Limitless Management Group
  • Norwalk, CT
  • Limitless Management Group is a telecommunication-based consulting sales and marketing firm. We help our client's popula...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Dalleo Group
  • Poughkeepsie, NY
  • Job Description Job Description Benefits/Perks: Paid time off (vacation and/or sick days) Growth potential Hourly pay pl...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • Dollar Tree
  • Poughkeepsie, NY
  • Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential product...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • U-Haul
  • Arden, NY
  • Compensation Range: $15.50 to $25.00 Hourly Location: 1324 Arden Way, Sacramento, California 95815 United States of Amer...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • WaterCo
  • New City, NY
  • Salary Details: $21.00/hour Culligan employees enjoy a competitive benefits package and exclusive privileges effective i...
  • 3/24/2024 12:00:00 AM

Poughkeepsie (/pəˈkɪpsi/ pə-KIP-see), officially the City of Poughkeepsie, is a city in the state of New York, United States, which is the county seat of Dutchess County. As of the 2010 census it had a population of 32,736. Poughkeepsie is in the Hudson Valley midway between New York City and Albany, and is part of the New York metropolitan area. The name derives from a word in the Wappinger language, roughly U-puku-ipi-sing, meaning "the reed-covered lodge by the little-water place", referring to a spring or stream feeding into the Hudson River south of the present downtown area. Poughkeepsie...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$100,754 to $134,960
Poughkeepsie, New York area prices
were up 1.5% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020