Customer Service Manager jobs in Tuscaloosa, AL

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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HVAC Service Manager
  • Premier Service Co.
  • Tuscaloosa, AL FULL_TIME
  • HVAC Service Manager

    Premier Service Company, Inc. – Heating Ventilation and Air Conditioning

     

    Summary of Duties

    HVAC Service Manager manages staff and exceed customer expectations by accomplishing the highest quality service calls.

     

    Qualifications

    • High School Diploma
    • Associates or Bachelors preferred.
    • People skills experience
    • Service HVAC experience
    • Valid Driver’s License to include active liability insurance.
    • Successful completion of required criminal record and motor vehicle record background checks.
    • Ability to pass a drug screening.
    • NATE (North American Technician Excellence) Certification
    • EPA (Environmental Protection Agency) License


    Why Premier?

    Premier Service Company, Inc. is not just a company; we're a legacy of excellence spanning nearly 30 years. From our humble beginnings with 7 dedicated employees, we've blossomed into an industry leader with a fleet of over 100 trucks and a team of over 200 skilled professionals. We've been Keeping You Safe & Comfortable since 1992, and now, we're looking for individuals who are ready to play a crucial role in our journey of providing top-notch service to the Tuscaloosa community.

     

    Here's what we offer:

    • Premier is a well-known company with top-notch services in HVAC, Electrical, Plumbing and Utilities
    • Offers professional development opportunities partnering with Skilled Trades of West Alabama: Jumpstart & Apprenticeship Programs
    • Competitive Wages
    • Great benefits, paid vacations & holidays
    • Family oriented company events 

     

    "We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."

  • 1 Month Ago

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Customer Service
  • Pizza Hut
  • TUSCALOOSA, AL FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 18 Days Ago

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HVAC Commercial Manager
  • Premier Service Co.
  • Tuscaloosa, AL FULL_TIME
  • Summary of Duties The HVAC Commercial Manager manages staff and exceeds commercial expectations. It is expected that the HVAC Commercial Manager be an expert problem solver and have the ability to suc...
  • 7 Days Ago

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Electrical Assistant Project Manager
  • Premier Service Co.
  • Tuscaloosa, AL FULL_TIME
  • Summary of Duties Assistant Project Managers with Premier Service Company will be responsible for ensuring a timely and cost-effective completion of assigned projects, by overseeing all phases of the ...
  • 7 Days Ago

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Customer service representative
  • U-Haul
  • Tuscaloosa, AL FULL_TIME
  • Location : 124 Skyland Blvd E, Tuscaloosa, Alabama 35405 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the positio...
  • 9 Days Ago

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Customer Service Representative
  • FYZICAL Therapy and Balance Centers
  • Northport, AL FULL_TIME
  • If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in N...
  • 9 Days Ago

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0 Customer Service Manager jobs found in Tuscaloosa, AL area

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FT Customer Service Representative - Work From Home>
  • TridentCare
  • Tuscaloosa, AL
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 4/18/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • TridentCare
  • Bessemer, AL
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 4/18/2024 12:00:00 AM

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Customer Service Representative - Work From Home
  • A Ride To Wealth Llc
  • Tuscaloosa, AL
  • Job Description Job Description A Customer Service Representative, or CSR, will act as a liaison, provide product/servic...
  • 4/17/2024 12:00:00 AM

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Customer Service Representative
  • Brace Yourself O&P Sports Medicine LLC
  • Hueytown, AL
  • Job Description Job Description Part Time Customer Service Representative Summary We are looking for a part-time cashier...
  • 4/15/2024 12:00:00 AM

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At Home Customer Service
  • Carmax
  • Pleasant Grove, AL
  • Responsibilities You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processi...
  • 4/15/2024 12:00:00 AM

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Customer Service Rep
  • Aux Home Services
  • Bessemer, AL
  • AUX Home Services has been helping the plumbing, heating, cooling and electrical needs of homes across Jefferson and She...
  • 4/15/2024 12:00:00 AM

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Customer Service Representative - UP TO $17/hr
  • V-Tech Solutions Inc
  • Tuscaloosa, AL
  • >> Customer Service Representative - UP TO $17/hr Customer Service Representative - UP TO $17/hr Summary Title:Customer ...
  • 4/14/2024 12:00:00 AM

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At Home Customer Service
  • Carmax
  • Mc Calla, AL
  • Responsibilities You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processi...
  • 4/14/2024 12:00:00 AM

Tuscaloosa (/tʌskəˈluːsə/ TUS-kə-LOO-sə) is a city in and the seat of Tuscaloosa County in west central Alabama (in the southeastern United States). Located on the Black Warrior River at the Atlantic Seaboard fall line of the Piedmont, it is the fifth-largest city in Alabama, with an estimated population of 100,287 in 2017. The city was originally known as Tuskaloosa until the early 20th century. Incorporated as a town on December 13, 1819, it was named after Tuskaloosa, the chief of a band of Muskogean-speaking people. They battled and were defeated by forces of Spanish explorer Hernando de S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$87,874 to $117,702
Tuscaloosa, Alabama area prices
were up 1.3% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
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The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
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This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
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