Customer Service Representative jobs in Lancaster, CA

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Customer Service Representative (FT)
  • Sysco
  • City of Industry, CA FULL_TIME
  • Company:  US1113 FreshPoint Southern California, Inc.

    Zip Code:91744

    Minimum Level of Education:High School or Equivalent

    Minimum Years of Experience:2 Years

    Employment Type:Full Time

    Travel Percentage:  0

    Compensation Range:$18.65 - $27.88

    The compensation range provided is in compliance with state specific laws.  Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.  


    BENEFITS INFORMATION:
    For information on Sysco’s Benefits, please visit https://SyscoBenefits.com


    JOB SUMMARY

    Under general supervision, maintain and increase market share by satisfying existing and new customer needs and meeting management/department objectives. Coordinate customer service with all departments within organization.  Develop a close working relationship with customers, and all coordinating departments.


    RESPONSIBILITIES:

    • Identify customer and department needs and satisfy them effectively.
    • Maintain and develop assigned customer base.
    • Working knowledge of all products and categories to drive penetration of existing accounts.
    • Cross-train and foster solid working relationships within department and with other departments.
    • Input orders into computer system.
    • Via telephone and other media, sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives.
    • Responsible for creating and maintaining necessary company and customer files.
    • Responsible for managing daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned. 
    • Support company sales and gross profit projections and goals as needed.
    • Adhere to operational procedures.
    • Attend meetings as scheduled.
    • Work with sales team.
    • Advance education and knowledge of products, company, and industry through assigned and self-directed internal courses, meetings, and other resources.  
    • Attends department sales meetings, as scheduled, and participates in other activities as requested.
    • Working different days, hours and overtime may be needed occasionally. 
    • Adhere to all applicable GMP (Good Manufacturing Practice), personal hygiene, and SQF (Safe Quality Food) policies and procedures
    • Perform other duties as required.

    The hours for this position are 1pm to 9:30pm

    Education

    • High school diploma or general education degree (GED)

    Experience and Professional Skills

    • One (1) year minimum experience in sales and/or customer service position preferred.
    • Specialty food, specialty business, and/or culinary experience preferred.
    • Working knowledge of MS Office (Word, Excel, and Outlook).
    • Strong numeric and alpha-numeric data entry skills.
    • Proven ability to communicate effectively in a positive manner both verbally and in writing.
    • Attention to detail, accuracy, effectiveness, and efficiency.

    QUALIFICATIONS

    • Pursues knowledge, education, training, and development opportunities.
    • Shares expertise with others.
    • Customer service to internal and external customers. 
    • Solicits internal and external customer feedback to improve service and processes.
    • Responds to requests for service and assistance.
    • Maintains confidentiality.
    • Participates in meetings, presentations, and demonstrations.
    • Ability to read, comprehend, and analyze written information including, but not limited to general business periodicals, professional journals, technical procedures, or governmental regulations.
    • Communicates clearly and effectively through written, spoken, and other media.
    • Attention to detail, accuracy, effectiveness, and efficiency in all activities and actions.
    • Contributes to building a positive team spirit.
    • Follows policies and procedures.
    • Supports the organization's goals and values.
    • Uses time efficiently, prioritizes and plans work activities.
    • Treats others with respect and consideration regardless of their status or position.
    • Adheres to safety and security procedures.
    • Reliable and timely attendance.
    • Follows instructions and management direction.
    • Strong communication and interpersonal skills.
    • Knowledge of sales techniques, marketing principles, products, company, industry, and other related areas. 
    • Ability to effectively present information and respond to questions in one-on-one and small group situations with associates, managers, representatives, and others. 
    • Ability to perform required mathematical tasks related to money, profitability, weight, measurement, volume, distance, and other related areas. 
    • Ability to assess situations and problem solve with and/or without direction and instruction. 

    PHYSICAL REQUIREMENTS

    • The physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Regularly required to:

    • Sit for extended periods.
    • Perform repetitive movement and use of fingers, hands, wrists, and arms to type, handle, feel, and reach.
    • Talk
    • Hear

    Occasionally required to: 

    • Stoop, kneel, crouch, and/or crawl.
    • Lift and/or move up to 25 pounds.

    WORK ENVIRONMENT

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • The work environment is moderately loud.

    OVERVIEW:


    Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

    We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.


    AFFIRMATIVE ACTION STATEMENT:

    Applicants must be currently authorized to work in the United States.


    We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

  • 14 Days Ago

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Customer Service Representative
  • Supreme Staffing Agency
  • Pomona, CA FULL_TIME
  • *Supreme Staffing Agency is hiring for this position on behalf of Blue Dot Safes*Blue Dot Safes is a growing manufacturer of safes and we are looking for an experienceCustomer Service Specialist. Unde...
  • 14 Days Ago

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Customer Service Representative
  • DSO Management Group
  • North Hollywood, CA FULL_TIME
  • DSO Management is a communications and sales firm located in the heart of LA. We work with the industries’ leading clients to grow and retain their business model of creating a more sustainable enviro...
  • 14 Days Ago

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Customer Service Representative
  • Advatix, Inc.
  • Santa Monica, CA FULL_TIME
  • Customer Service RepresentativeRole Summary We are looking for Customer Service Representatives to join our team. As a Customer Service Representative, you will assist customers with their digital exp...
  • 15 Days Ago

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LA Customer Service Representative
  • Big Bus Tours
  • SAN FERNANDO, CA OTHER
  • Job Details Job Location: LA - SAN FERNANDO, CA Salary Range: $16.04 Hourly Customer Service RepresentativeBig Bus Tours is the largest operator of open-top sightseeing tours in the world, providing s...
  • 15 Days Ago

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Customer Service Representative
  • TED JOHNSON PROPANE
  • Baldwin, CA FULL_TIME
  • Your Impact The Customer Service Representative (CSR) is for someone who desires a career with a reputable company who provides stability, long-term work and opportunities for advancement. The CSR wil...
  • 15 Days Ago

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0 Customer Service Representative jobs found in Lancaster, CA area

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Customer Service Representative
  • American Fruits & Flavors
  • San Fernando, CA
  • Job Description Job Description GENERAL DESCRIPTION OF DUTIES: This position performs a variety of duties to establish a...
  • 4/24/2024 12:00:00 AM

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Customer Services Representative
  • Interdent Sa
  • Santa Clarita, CA
  • ** Customer Services Representative** **Job Category****:** Operations **Requisition Number****:** CUSTO005329 Showing 1...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Pasadena, CA
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Arcadia, CA
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Glendale, CA
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Precision Aviation Group
  • Van Nuys, CA
  • Precision Aviation Group (PAG) is a leading provider of products and value-added services to the aerospace and defense i...
  • 4/23/2024 12:00:00 AM

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Veterinary Customer Service Representative
  • Animal Healing Center Inc
  • Pasadena, CA
  • Job Description Job Description Do you have a passion for animals and great customer service skills? If so, we have a jo...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Granada Hills, CA
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/20/2024 12:00:00 AM

Lancaster /ˈlæn.kæstər/ is a charter city in northern Los Angeles County, in the Antelope Valley of the western Mojave Desert in Southern California. As of 2013, Lancaster was the 31st largest city in California. Lancaster is part of a twin city complex with its southern neighbor Palmdale and together they are the principal cities within the Antelope Valley region. Lancaster is located approximately 61 miles (98 km) north (by highway) of downtown Los Angeles, near the Kern County line. It is separated from the Los Angeles Basin by the San Gabriel Mountains to the south, and from Bakersfield a...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Representative jobs
$38,960 to $48,827
Lancaster, California area prices
were up 3.2% from a year ago

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