Customer Service Specialist jobs in Pittsburgh, PA

Job Title: Customer Service Representative

Location: Pittsburgh Pennsylvania 15275 (Onsite Role)

Duration: 4 months contract (Extension possible)

Job Description:

• Experience in customer service, insurance, benefits, marketing, sales, or a related field is required.
• Experience in any other industry is acceptable, provided there is customer care experience.
• Training will be provided.
• Understanding of commercial insurance concepts including coverage policies, major medical benefits, knowledge of government and patient assistance program, knowledge of and understanding of how to communicate information on health insurance, reimbursements, third party terms and medical terminology is preferred
• Ability to write routine reports and correspondence using computer applications. Excellent verbal skills and knowledge of medical terms.
• Ability to work efficiently in Microsoft Office, including the creation of spreadsheets in Excel and the ability to take notes via computer keyboard during telephone conversations.
• Strong professional customer services experience