Customer Service Supervisor jobs in the United States

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Being a Customer Service Supervisor identifies opportunities for operational improvements and implements solutions. May monitor staff performance and have responsibility for hiring and performance appraisal. Additionally, Customer Service Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

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Customer Service Representative / Hospitality Experience
  • The California Lifestyle Foundation
  • Vallejo, CA
  • ... supervisor, director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, territory manager, sales administrator, full time marketing ...
  • 1 hour ago

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CUSTOMER SERVICE REP (351 FREEMONT ST)
  • Chevron Stations Inc.
  • Monterey, CA
  • The Customer Service Representative (CSR) operates at the retail facility and provides exceptional ... Supervisor Responsibilities This position has no supervisory responsibilities Travel Rare, limited ...
  • 4 hours ago

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Package Center Supervisor
  • United Parcel Service
  • San Pablo, CA
  • Job Summary Supervises daily activities of drivers and package handlers to ensure that all assigned ... Customer service skills (internal/external) * Phone etiquette * Ability to work varying shifts ...
  • yesterday

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Customer Service/Sales
  • The Home Depot
  • Centralia, WA
  • Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... These associates work in cooperation with their Department Supervisor and other associates in their ...
  • 2 days ago

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Technical Customer service Representative
  • Concentrix
  • Daleville, IN
  • This position provides customer service support and resolution of routine problems regarding client ... supervisors, managers, or third parties based on a person's race, color, religion, creed, sex ...
  • 4 days ago

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PT Customer Service Associate
  • Berkshire Bank
  • Dalton, MA
  • Provides back up and support to Branch Supervisor tasks as needed. * Available to work Saturday hours as required. 50% Customer Service: * Handles routine customer issues while executing excellent ...
  • 5 days ago

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Customer Service Representative
  • Hajro & Partners
  • Sacramento, CA
  • We are currently seeking to hire a Customer Service Rep to join our team! You will be responsible ... Experience as a supervisor or manager * Familiarity with CRM platforms * Strong leadership ...
  • 5 days ago

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Customer Service Representative
  • TEKtalent Inc
  • Oakland, CA
  • Takes direction from Import Lead / Supervisor * Maintain all files/logs and reporting documentation ... customer service. Our goal is to contribute to the overall growth and success of our clients.
  • 6 days ago

Income Estimation for Customer Service Supervisor jobs
$57,370 to $78,758