Customer Service Supervisor jobs in the United States

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Being a Customer Service Supervisor identifies opportunities for operational improvements and implements solutions. May monitor staff performance and have responsibility for hiring and performance appraisal. Additionally, Customer Service Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

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Customer Service Representatives Needed ASAP !
  • MMC Group LP
  • Louisville, KY
  • MMC is Hiring Customer Service Representatives in Lexington, KY * Must live in the State of ... Maintain daily contact with supervisor Qualifications * Excellent interpersonal skills required and ...
  • 2 days ago

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Customer Service Representative
  • ECS Relations
  • Sacramento, CA
  • Supervisor: 6 Positions Representatives are assigned a Territory within proximity of their ... Process client requests Requirements: * 1 Year of customer service related experience * High school ...
  • 4 days ago

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Member Service Representative
  • Self Help
  • Bakersfield, CA
  • The Member Service Representative (MSR) will report to the MS Supervisor, Assistant Branch Manager ... The MSR is responsible for delivering the highest level customer service, accurate and efficient ...
  • 4 days ago

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Service Desk Supervisor
  • V Group Inc
  • Clayton, NY
  • ... Supervisor Duration 06+ Months Contract to hire. Start Date ASAP Location Clayton, NY 13624 ... Excellent verbal, written, interpersonal, and customer service skills and knowledge of various ...
  • 4 days ago

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89 Customer Service Representatives (CSR) Needed ASAP
  • InSync Consulting
  • Sacramento, CA
  • ... supervisor regarding any potential needs or concerns 7. Perform data entry accurately 8. Perform other duties as assigned by management All candidates must be able to pay a typing test. Company ...
  • 6 days ago

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Customer Service Representative (CSR)
  • Interim HealthCare
  • Campbell, CA
  • The Customer Service Representative is key in creating the perfect match between the caregiver and ... supervisor/manager. § Ability to be flexible yet creative & accept challenges. Benefits: § ...
  • 6 days ago

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(CSR) - Customer Service | *No Experience Necessary*
  • FTI Technology Inc.
  • Falls Church, VA
  • ... Customer Service Supervisor, Customer Service Coordinator, Customer Service Consultant, and ... Customer Service Agent. Sales Adviser, Sales Representative, Sales Officer, Sales Associate, Sales ...
  • 6 days ago

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Customer Service Event Manager - Immediate Hire
  • MELA Group
  • Huntington Beach, CA
  • Minimum of 2 years supervisory experience preferred * Minimum 3 years of customer service experience preferred * Excellent training and customer services skills * Strong organizational skills * The ...
  • 7 days ago

Income Estimation for Customer Service Supervisor jobs
$57,056 to $78,328