Customer Service Supervisor jobs in the United States

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2021 Salary.com)

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Customer Service Rep
  • Hoya Vision Care
  • Portland, OR
  • Move job trays from Customer Service to the appropriate departments. ESSENTIAL DUTIES AND ... Other duties as assigned by Supervisor QUALIFICATIONS Education * High School Diploma or GED
  • 1 hour ago

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Domino's Customer Service Rep/Pizza Maker - (Summer) - $250 Sign-On Bonus! - (5454)
  • Domino's
  • Cordova, TN
  • Advancement opportunities including Assistant Manager, General Manager, Area Supervisor, Field Trainer, and Franchise Ownership. • Many of our current Franchise owners started as Customer Service ...
  • 17 hours ago

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Domino's Customer Service Rep/Pizza Maker - (Timberland) - Competitive Pay - (9250)
  • Domino's
  • Crowley, TX
  • Advancement opportunities including Assistant Manager, General Manager, Area Supervisor, Field Trainer, and Franchise Ownership. • Many of our current Franchise owners started as Customer Service ...
  • 18 hours ago

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Customer Service/Sales
  • The Home Depot
  • Mill Valley, CA
  • Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... These associates work in cooperation with their Department Supervisor and other associates in their ...
  • 2 days ago

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Customer Service Representative Fueler/Washer
  • Penske
  • Seattle, WA
  • As a Customer Service Representative Fueler/Washer at our Seattle Penske, you'll do exactly that ... Completing other projects and tasks as assigned by supervisor Pay: $22.65/hour Schedule: Monday ...
  • 5 days ago

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Customer Service Representative Remote
  • Lowes
  • Wilkesboro, NC
  • ... in service to both internal and external customers. The Customer Experience Professional must ... The Customer Experience Professional receives regular feedback from his/her Supervisor; the ...
  • 6 days ago

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Customer Service Representative Remote
  • Lowes
  • Albuquerque, NM
  • ... in service to both internal and external customers. The Customer Experience Professional must ... The Customer Experience Professional receives regular feedback from his/her Supervisor; the ...
  • 6 days ago

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Warehouse Customer Service Associate
  • South Sound Staffing
  • Tacoma, WA
  • We are currently seeking customer service representatives for a warehouse with multiple locations ... This position will also maintain customer records and assist warehouse supervisors in order and ...
  • 6 days ago

Income Estimation for Customer Service Supervisor jobs
$60,873 to $85,078