Customer Service Supervisor jobs in Cranston, RI

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Being a Customer Service Supervisor identifies opportunities for operational improvements and implements solutions. May monitor staff performance and have responsibility for hiring and performance appraisal. Additionally, Customer Service Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

55 Customer Service Supervisor jobs found in Cranston, RI area

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Customer Service Representative: Full Time
  • Recruit
  • North Providence, RI
  • We are seeking a Client and Customer Service Representative to join our team! You will be responsible for helping providing excellent customer service to our clients by assisting them with their ...
  • 2 days ago

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Customer Service Representative | Professional Development Provided
  • Recruit
  • West Warwick, RI
  • We are looking for individuals that have experience in customer service, sales, food service, client relations, and retail to apply their skills and work experience at our firm! We are seeking a ...
  • 2 days ago

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Customer Service Representative - HOSPITALITY EXPERIENCE WANTED!
  • Momentum Marketing
  • Providence, RI
  • We are currently hiring for our Customer Service and Sales Representative Position. Don't worry about experience, we aren't looking for any. We are looking for the right person that has an awesome ...
  • 2 days ago

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Auction Assistant - Customer Service Specialist for Estate Sales
  • MaxSold
  • Providence, RI
  • Perform other duties as assigned Pick-Up Supervisor (No Heavy Lifting Required) * Greet customers ... service. For buyers, MaxSold is a great way to find unique items near you at great value! MaxSold ...
  • 4 days ago

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Remote Customer Service Rep
  • NexRep
  • Attleboro, MA
  • Become a Customer Service Representative Work remotely and set your own schedule Are you genuinely empathetic and passionate about helping others? Are you looking for an opportunity to work remotely
  • 6 days ago

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Remote Customer Service Rep
  • NexRep
  • Fall River, MA
  • Become a Customer Service Representative Work remotely and set your own schedule Are you genuinely empathetic and passionate about helping others? Are you looking for an opportunity to work remotely
  • 6 days ago

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Remote Customer Service Rep
  • NexRep
  • Taunton, MA
  • Become a Customer Service Representative Work remotely and set your own schedule Are you genuinely empathetic and passionate about helping others? Are you looking for an opportunity to work remotely
  • 6 days ago

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Customer Care Specialist
  • TotalMed Professional
  • Lincoln, RI
  • A minimum of 1 year in a customer service role or related experience * Medical background, retail and call center experience preferred * Minimum High School Diploma or GED; College degree or ...
  • 6 days ago

Cranston, once known as Pawtuxet, is a city in Providence County, Rhode Island, United States. With a population of 80,529 at the 2010 census, it is the third largest city in the state. The center of population of Rhode Island is located in Cranston. Cranston is a part of the Providence metropolitan area. Cranston was named one of the "100 Best Places to Live" in the United States by Money magazine in 2006. It is among the top 25 safest cities in the country, according to CQ Press's research. According to the survey done by 24/7 Wall St website, Cranston ranked 36th on the list of “America’s ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$60,645 to $83,250
Cranston, Rhode Island area prices
were up 1.6% from a year ago

Customer Service Supervisor in Albany, NY
Monitors staff production and performance in order to meet corporate performance goals.
October 28, 2019
Provides ongoing coaching and feedback to staff.
January 02, 2020
Plans and organizes the daily operation of the Service Department, including processing payroll for staff and reviewing attendance.
January 24, 2020