Customer Service Supervisor jobs in Delaware

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Being a Customer Service Supervisor identifies opportunities for operational improvements and implements solutions. May monitor staff performance and have responsibility for hiring and performance appraisal. Additionally, Customer Service Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

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20-0449 Computer Field Tech Position (FT)
  • World Wide TechServices
  • New Castle, DE
  • This entry level position reports to the Territory Supervisor. The Associate Engineer will perform ... Works within established customer service satisfaction criteria * Possess excellent customer ...
  • 12 hours ago

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Field Operations Supervisor
  • Bath, Kitchen & Tile Center
  • Harbeson, DE
  • We pride ourselves on having the best products, knowledgeable designers on staff, and unparalleled customer service. Join our award-winning team and enjoy working with the best of the best. Voted ...
  • yesterday

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New Castle LS Supervisor
  • United Parcel Service
  • New Castle, DE
  • Job Summary The Local Sort Supervisor (Part-time) trains and supervises daily activities of package ... Customer service skills (internal/external) * Phone etiquette * Ability to work varying shifts ...
  • yesterday

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Customer Service Analyst
  • Continental Finance Company, LLC
  • Pike Creek, DE
  • The Customer Service Analyst is responsible for investigating and resolving complex and sensitive service-related disputes involving credit card consumers; and monitoring various functions within the ...
  • yesterday

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Customer Service Representative
  • Randstad Technologies
  • Newark, DE
  • We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues
  • 2 days ago

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(CSR) Full Time Customer Service Representative
  • Edge Concepts
  • Bear, DE
  • Edge Concepts is an outsourced marketing agency looking for a Full Time Customer Service Representative to join our Newark office on a permanent basis. You will work with our Marketing Associates and ...
  • 2 days ago

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Sports Minded Customer Service - Full Time/Part Time
  • Private Management Firm - Expanding Office
  • Newark, DE
  • Edge Concepts is currently hiring entry-level individuals with customer service, restaurant, retail, or hospitality background for the Customer Service position. We have found that candidates working ...
  • 2 days ago

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Customer Service : Immediate Hire & Interviewing Now!
  • Private Management Firm - Expanding Office
  • Newark, DE
  • Edge Concepts is looking to immediately hire self-motivated, positive, and passionate candidates to develop into Customer Service Representatives. Ideal candidates are seeking professional growth, a ...
  • 2 days ago

Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the second-smallest state in the United States after Rhode Island. Delaware is bounded to the north by Pennsylvania; to the east by the Delaware River, Delaware Bay, New Jersey and the Atlantic Ocean; and to the west and south by Maryland. Small portions of Delaware are also situated on the eastern side of the Delaware River sharing land boundaries with New Jersey. The state of Delaware, together with the Eastern Shore counties of Maryland and two co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$60,238 to $82,696

Customer Service Supervisor in Albany, NY
Plans and organizes the daily operation of the Service Department, including processing payroll for staff and reviewing attendance.
January 24, 2020
Provides ongoing coaching and feedback to staff.
January 02, 2020
Monitors staff production and performance in order to meet corporate performance goals.
October 28, 2019