Customer Service Supervisor jobs in Dover, DE

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Being a Customer Service Supervisor identifies opportunities for operational improvements and implements solutions. May monitor staff performance and have responsibility for hiring and performance appraisal. Additionally, Customer Service Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

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82 Customer Service Supervisor jobs found in Dover, DE area

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Material Handler
  • REEB Millwork
  • Barclay, MD
  • Service the paint line with door * Assists assigning production areas when not moving materials ... Notify supervisor of improvement opportunities * Clean all parts and pieces using sandpaper ...
  • 3 days ago

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Auction Assistant - Customer Service Specialist for Estate Sales
  • MaxSold
  • Dover, DE
  • Perform other duties as assigned Pick-Up Supervisor (No Heavy Lifting Required) * Greet customers ... service. For buyers, MaxSold is a great way to find unique items near you at great value! MaxSold ...
  • 3 days ago

Dover (/ˈdoʊvər/) is the capital and second-largest city in the U.S. state of Delaware. It is also the county seat of Kent County, and the principal city of the Dover, DE Metropolitan Statistical Area, which encompasses all of Kent County and is part of the Philadelphia-Wilmington-Camden, PA-NJ-DE-MD Combined Statistical Area. It is located on the St. Jones River in the Delaware River coastal plain. It was named by William Penn of Dover in Kent, England. As of 2010, the city had a population of 36,047. Dover is located at 39°09′29″N 75°31′28″W / 39.15806°N 75.52444°W / 39.15806; -75.52444 (...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$61,063 to $83,828
Dover, Delaware area prices
were up 1.0% from a year ago

Customer Service Supervisor in Albany, NY
Monitors staff production and performance in order to meet corporate performance goals.
October 28, 2019
Provides ongoing coaching and feedback to staff.
January 02, 2020
Plans and organizes the daily operation of the Service Department, including processing payroll for staff and reviewing attendance.
January 24, 2020