Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Are you looking for a career with premium benefits and the potential for growth? At Trinity Services Group, we have created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path.
We also offer a $250 bonus for completing our Rookie's Fast Track Program within the first 60 days!
We now also offer DailyPay providing you immediate access to earned wages. Work Today, Get Paid Today!
We are proud to be a military and veteran friendly employer.
The Food Service Supervisor is responsible for the supervision of inmate labor as well as team members assisting with the food service operation in a correctional facility. This position will also accurately and efficiently prepare and serve a variety of food items in accordance with assigned work instructions and menus as well as utilize a variety of food preparation utensils and machines in preparing food.
Our ideal Food Service Supervisor excels at the following:
Essential Functions/Core Responsibilities
Trinity Services Group (TSG) offers comprehensive benefits to all regular-full time employees:
TSG also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for:
We now also offer DailyPay providing you immediate access to earned wages.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.
A copy of our Privacy Policy and CA Employee Privacy Notice can be found here:
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0 Customer Service Supervisor jobs found in Fort Collins, CO area