Customer Service Supervisor jobs in Kansas City, KS
Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Customer Service Supervisor jobs
- Customer service floater
-
Overland Park, KS
FULL_TIME
-
We're looking for a CUSTOMER SERVICE COORDINATOR in OVERLAND PARK, KS!
Be part of one of the most important Technology Solutions brand in the U.S!
$18 - $20 /hourly M-F Gas reimbursement
Responsibilities:
You'll be supporting the daily customer service operations at different sites per day for suplementing different customer service positions (Front Office, Clerk, Administrative assistant or receptionist). Assisting management with paperwork, shipping and receiving, copy, print, fax and ensuring field compliance with operational best practices. Will be driving personal vehicle (gas reimbursement provided)
FULL TIME
8 HOURS DAY SHIFTBenefits: Mileage reimbursement.
Ricoh has one of the highest-paid time off (PTO) benefit plans! Apply and find out how much you could earn your first year on the Ricoh team.
A selection of medical insurance.
401K, HSA and FSA.
Tuition assistance programs.GAS REIMBURSEMENT PROVIDED!
Requirements:
- 1 years of experience in office services or similar positions.
- VALID DRIVER'S LICENSE AND WILLING TO USE PERSONAL VEHICLE
- High school diploma or equivalent.
Apply now!
Job Type: Full-time
Salary: $18.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
Application Question(s):
- Does $20 per hour Mileage reimbursement meet your expectations?
License/Certification:
- driver's license and willing to use your personal vehicle (Required)
Work Location: In person
- 12 Days Ago
- Press-One Customer Care
-
Overland Park, KS
FULL_TIME
- About the Job Customer Service Representative- Full-Time Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable...
- 11 Days Ago
- Press-One Customer Care
-
Lenexa, KS
FULL_TIME
- Help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a d...
- 26 Days Ago
- Multi Service Fuel Card
-
Overland Park, KS
FULL_TIME
- To be considered for this position, you must live in the KC Metro area. Multi Service Fuel Card, a wholly-owned subsidiary of Shell USA, is located in Overland Park, Kansas, and is looking for custome...
- 5 Days Ago
- Service Experts - Neal Harris
-
Overland Park, KS
FULL_TIME
- Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, sup...
- 11 Days Ago
- Total Mechanical Service
-
Olathe, KS
FULL_TIME
- Field Service Supervisor/ Tech Trainer Kansas City MO Supervision: Reports to the Service Manager. Indirect supervision of branch service technicians Position Summary: This position is responsible for...
- 19 Days Ago
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- Kansas City, KS
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0 Customer Service Supervisor jobs found in Kansas City, KS area
- Schnitzer Steel Industries, Inc.
-
Kansas City, MO
- Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Ser...
- 4/22/2024 12:00:00 AM
- Raising Cane's
-
Shawnee, KS
- Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $15 / hour Seeking Opening Sh...
- 4/21/2024 12:00:00 AM
- TBC Corp.
-
Kansas City, MO
- **Customer Service Advisor** **Location:** Kansas City, MO, US, 64157 **Description** In the automotive **Sales Associat...
- 4/21/2024 12:00:00 AM
- Notgoingtouni
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Kansas City, MO
- **Customer Service Advisor** Salary Potential: Up to 21,525.00 per annum (Pro Rata) Location: Working from home for the ...
- 4/21/2024 12:00:00 AM
- Raising Cane's
-
Kansas City, MO
- Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $13.75 - $15.25 / hour As an ...
- 4/20/2024 12:00:00 AM
- Raising Cane's
-
Olathe, KS
- Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $15 / hour Seeking Late Night...
- 4/20/2024 12:00:00 AM
- Schnitzer Steel
-
Kansas City, MO
- ** Customer Service Advisor** **Job Category****:** Retail **Requisition Number****:** TEMPL013312 Showing 1 location **...
- 4/19/2024 12:00:00 AM
- Travel Daily Media Group
-
Kansas City, MO
- **Travel Customer Service Advisor** C&M Travel Recruitment GBP 18,500 - 18,500 Hourly + Commission Work location: Sheffi...
- 4/19/2024 12:00:00 AM
About Kansas City, Kansas
were up 1.7% from a year ago