Customer Service Supervisor jobs in Middletown, DE

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Being a Customer Service Supervisor identifies opportunities for operational improvements and implements solutions. May monitor staff performance and have responsibility for hiring and performance appraisal. Additionally, Customer Service Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020


139 Customer Service Supervisor jobs found in Middletown, DE area

Maintenance Mechanic- 6 pm- 6:30 am
  • Strategic Systems
  • Middletown, DE
  • Must be able to read schematics and blueprints, capable of servicing and operating rectifiers ... Performs all other duties as directed by supervisors. Qualifications Maintenance experience in a ...
  • 2 days ago

Maintenance Manager
  • Hunt Companies, Inc
  • Dover, DE
  • ... supervising personnel, assigning maintenance tasks, and preparing work schedules, and ensuring ... You will perform tasks as needed, which may include service requests and preparing units for rent ...
  • 5 days ago

Customer Service Representative
  • P&Q Partners
  • Wilmington, DE
  • Our team is currently searching for a Union Benefits Representative to join our customer service department. Union Benefits Representatives are engaged in direct client interaction with the support ...
  • 7 days ago

Middletown is a town in New Castle County, Delaware, United States. According to the 2010 Census, the population of the town is 18,871. Middletown is located at 39°26′58″N 75°42′59″W / 39.44944°N 75.71639°W / 39.44944; -75.71639 (39.4495560, -75.7163207) with an elevation of 66 feet (20.1 m). According to the United States Census Bureau, the town has a total area of 11.61 square miles (30.1 km2), of which, 11.61 square miles (30.1 km2) is land and 0.16% is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$60,526 to $83,090
Middletown, Delaware area prices
were up 1.0% from a year ago

Customer Service Supervisor in Albany, NY
Monitors staff production and performance in order to meet corporate performance goals.
October 11, 2019
Plans and organizes the daily operation of the Service Department, including processing payroll for staff and reviewing attendance.
November 30, 2019
Assists staff in resolution of sensitive calls of a priority nature.
December 05, 2019