Customer Service Supervisor jobs in Milford, DE

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Being a Customer Service Supervisor identifies opportunities for operational improvements and implements solutions. May monitor staff performance and have responsibility for hiring and performance appraisal. Additionally, Customer Service Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

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55 Customer Service Supervisor jobs found in Milford, DE area

Milford is a city in Kent and Sussex counties in the U.S. state of Delaware. According to the 2010 census, the population of the city is 9,559. The Kent County portion of Milford is part of the Dover, DE Metropolitan Statistical Area and the Philadelphia-Reading-Camden, PA-NJ-DE-MD Combined Statistical Area, while the Sussex County portion is part of the Salisbury, MD-DE Metropolitan Statistical Area. Milford is located at 38°54′45″N 75°25′41″W / 38.91250°N 75.42806°W / 38.91250; -75.42806 (38.9126129, −75.4279748), along the Mispillion River, which runs through the city. According to the U...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$60,879 to $83,575
Milford, Delaware area prices
were up 1.0% from a year ago

Customer Service Supervisor in Albany, NY
Monitors staff production and performance in order to meet corporate performance goals.
October 11, 2019
Plans and organizes the daily operation of the Service Department, including processing payroll for staff and reviewing attendance.
November 30, 2019
Assists staff in resolution of sensitive calls of a priority nature.
December 05, 2019