Customer Service Supervisor jobs in New Castle, DE

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Being a Customer Service Supervisor identifies opportunities for operational improvements and implements solutions. May monitor staff performance and have responsibility for hiring and performance appraisal. Additionally, Customer Service Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020


66 Customer Service Supervisor jobs found in New Castle, DE area

Patient Coordinator / Medical Assistant
  • Medical Practice
  • Hockessin, DE
  • Provides education/counseling as delegated by supervising provider with patients regarding the Medi ... customer service both internally and externally * Competitive Salary including bonus potential
  • 3 days ago

Inside Lawn & Garden Customer Service Associate
  • Atlantic Tractor
  • Newark, DE
  • Many of the managers and supervisors in our dealerships began their careers in Service, Parts or ... Creates, develops and maintains customer accounts. * Knows and follows a defined sales process
  • 4 days ago

Full-Time Customer Service Specialist *START REMOTELY*
  • Market Right Jobs
  • Christiana, DE
  • With the addition of several new clients, we are now hiring a Customer Service Specialist to assist with acquiring and retaining our growing customer base. Primary Duties: · Engage with prospective ...
  • 4 days ago

Customer Account Specialist
  • Russell Tobin & Associates
  • Wilmington, DE
  • Take ownership of any follow up work necessary to service customers. * Exercise your judgement in carrying out routine assignments with guidelines from management. * Escalate accounts to supervisory ...
  • 4 days ago

Customer Service Representative - Immediate Hire
  • Russell Tobin & Associates
  • Wilmington, DE
  • We are seeking a Customer Service Representative - Immediate Hire to join our team! You will be responsible for helping customers by providing product and service information and resolving technical ...
  • 5 days ago

Construction Estimating Supervisor
  • PSEG
  • Hancocks Bridge, NJ
  • Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are ... Job Summary Provide project related estimating services to the Lines of Business in managing their ...
  • 5 days ago

Customer Service Representative (Call Center)
  • Canon Recruiting Group
  • Newark, DE
  • We are currently hiring 24 Fraud Client Service Representatives! You will be responsible for reviewing customer ATM/debit or credit card accounts for the prevention and detection of possible Fraud ...
  • 7 days ago

Customer Service Representative (19801)
  • RemX
  • Wilmington, DE
  • RemX is partnered with an Automotive Financial Services Company in search of a career-oriented, enthusiastic team player to join their Customer Service team! COMPLETED BACHELOR'S DEGREE FROM AN ...
  • 7 days ago

New Castle is a city in New Castle County, Delaware, six miles (10 km) south of Wilmington, situated on the Delaware River. According to the 2010 Census, the population of the city is 5,285. New Castle is located at 39°39′43″N 75°33′59″W / 39.66194°N 75.56639°W / 39.66194; -75.56639 (39.6620572, −75.5663132)GR1. According to the United States Census Bureau, the city has a total area of 3.2 square miles (8.2 km²), of which, 3.0 square miles (7.9 km²) of it is land and 0.1 square miles (0.3 km²) of it (3.79%) is water. This city is the home of Broad Dyke, the first dyke built in the United St...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$60,822 to $83,497
New Castle, Delaware area prices
were up 1.0% from a year ago

Customer Service Supervisor in Albany, NY
Monitors staff production and performance in order to meet corporate performance goals.
October 11, 2019
Plans and organizes the daily operation of the Service Department, including processing payroll for staff and reviewing attendance.
November 30, 2019
Assists staff in resolution of sensitive calls of a priority nature.
December 05, 2019