Customer Service Supervisor jobs in New London, CT

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Customer Service Rep
  • Domino's Franchise
  • Westerly, RI FULL_TIME
  • Job Description


    Customer Service Representative

    Duties & Responsibilities:

    We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.

    Your job responsibilities would include (but are not limited to):

    Greeting customers and taking orders with a smile!
    Operating the cash register and collecting payment from customers.
    Making consistent products within Domino’s Pizza guidelines.
    Maintaining a clean and organized work environment from our customer’s viewpoint.
    Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.

    What are we looking for?
    A fun and friendly person, who is comfortable talking to strangers.
    A team player who is punctual and has a positive attitude!
    You are at least 16 years of age.
    Pass a Criminal Background check.


    Qualifications


    Qualifications:

    • High school diploma/ GED

    • Competitive and sports minded

    • Ability to build rapport with clients

    • Strong negotiation skills

    • Friendly, outgoing with good communication skills

    • Professional demeanor, organized, hard working

    Looking For:

    • Competitive nature

    • Student mentality

    • Leadership potential

    • Gain business experience

    • Willingness to start at an entry level position and move up


    Additional Information


    All your information will be kept confidential according to EEO guidelines.

  • 14 Days Ago

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Customer Service Representative
  • Domino's Pizza | RoadRunner Pizza Inc
  • Westerly, RI FULL_TIME
  • Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team!Job type: Full time and Part time, PermanentYou got game? You got spring in your s...
  • Just Posted

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Customer Service Advisor
  • Pep Boys
  • Mystic, CT FULL_TIME
  • Position Summary Pay Rate: Min: $12.00 / Hour - Max: $18.00 /Hour Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service know...
  • Just Posted

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Retail Customer Service Lead
  • Ocean State Job Lot
  • Waterford, CT FULL_TIME
  • Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $19.69 - $23.69 / hour and is b...
  • Just Posted

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Retail Customer Service Lead
  • Ocean State
  • Waterford, CT FULL_TIME
  • Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $19.69 - $23.69 / hour and is b...
  • 2 Days Ago

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Customer service specialist
  • SERVPRO
  • Westerly, RI FULL_TIME
  • SERVPRO of Washington County, RI is hiring a Customer Service Specialist! Benefits SERVPRO offers : Competitive compensation Superior benefits Career progression Professional development And more!As t...
  • 4 Days Ago

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0 Customer Service Supervisor jobs found in New London, CT area

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Customer Service Advisor
  • Apetito Ltd.
  • Preston, CT
  • ** Customer Service Advisor** ** 9.50 per hour + Bonus + Benefits** * Location: Lancashire-Preston, UK | * Contract type...
  • 4/21/2024 12:00:00 AM

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Customer Service Associate - Work From Home>
  • OLIPOP
  • Groton, CT
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
  • 4/20/2024 12:00:00 AM

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Customer Service Associate - Work From Home>
  • OLIPOP
  • Norwich, CT
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
  • 4/20/2024 12:00:00 AM

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Customer Service Associate - Work From Home>
  • OLIPOP
  • South Windsor, CT
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
  • 4/20/2024 12:00:00 AM

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Customer Service Associate - Work From Home>
  • OLIPOP
  • Wallingford, CT
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
  • 4/20/2024 12:00:00 AM

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Customer Service Associate - Work From Home>
  • OLIPOP
  • Meriden, CT
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
  • 4/20/2024 12:00:00 AM

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Customer Service Associate - Work From Home>
  • OLIPOP
  • New Britain, CT
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
  • 4/20/2024 12:00:00 AM

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Loss Prevention Customer Service Associate Tactical
  • TJX Companies, Inc.
  • Bridgehampton, NY
  • LP CSA (TACTICAL UNIFORM)Maintains a proper and professional stance in the designated area at the front of the store. Ac...
  • 4/19/2024 12:00:00 AM

New London is a seaport city and a port of entry on the northeast coast of the United States, located at the mouth of the Thames River in New London County, Connecticut. It was one of the world's three busiest whaling ports for several decades beginning in the early 19th century, along with Nantucket and New Bedford, Massachusetts. The wealth that whaling brought into the city furnished the capital to fund much of the city's present architecture. The city subsequently became home to other shipping and manufacturing industries, but it has gradually lost most of its industrial heart. New London ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$74,476 to $99,510
New London, Connecticut area prices
were up 1.7% from a year ago

Customer Service Supervisor in Washington, DC
They may also evaluate employee performance, update customer service policies and handle more difficult complaints for bank patrons.
December 06, 2019
Customer Service Supervisor in Mcallen, TX
In addition you will field customer inquires regarding order status and order change requests while providing exceptional customer satisfaction.
December 02, 2019
Customer Service Supervisor in Cheyenne, WY
It is not easy to go in every single day and face the customers’ problems that just keep on piling up with a smile on my face.
February 12, 2020