Customer Service Supervisor jobs in Newport, RI

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Being a Customer Service Supervisor identifies opportunities for operational improvements and implements solutions. May monitor staff performance and have responsibility for hiring and performance appraisal. Additionally, Customer Service Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

108 Customer Service Supervisor jobs found in Newport, RI area

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Restaurant Manager Assistant Manager
  • Goodwin Recruiting - Local Recruiters with National Reach
  • Fall River, MA
  • ... a supervisory position in foodservice * Must have a valid driver's license and automobile as a job requirement * Great customer service skills * The ability to learn and work through a system ...
  • 6 days ago

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Customer Service Representative
  • SpeeDee Oil Change & Auto Service
  • North Attleborough, MA Full-Time
  • Customer Service Representative The Customer Service Representative is responsible for establishing and maintaining good...
  • 2 Months Ago
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Customer Service Representative
  • SpeeDee Oil Change & Auto Service
  • Providence, RI Full-Time
  • Customer Service Representative The Customer Service Representative is responsible for establishing and maintaining good...
  • 2 Months Ago
Newport is a seaside city on Aquidneck Island in Newport County, Rhode Island, located approximately 33 miles (53 km) southeast of Providence, Rhode Island, 20 miles (32 km) south of Fall River, Massachusetts, 73 miles (117 km) south of Boston, and 180 miles (290 km) northeast of New York City. It is known as a New England summer resort and is famous for its historic mansions and its rich sailing history. It was the location of the first U.S. Open tournaments in both tennis and golf, as well as every challenge to the America's Cup between 1930 and 1983. It is also the home of Salve Regina Univ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$60,208 to $82,655
Newport, Rhode Island area prices
were up 1.6% from a year ago

Customer Service Supervisor in Albany, NY
Monitors staff production and performance in order to meet corporate performance goals.
October 11, 2019
Plans and organizes the daily operation of the Service Department, including processing payroll for staff and reviewing attendance.
November 30, 2019
Assists staff in resolution of sensitive calls of a priority nature.
December 05, 2019