Customer Service Supervisor jobs in Wilmington, DE

Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Trains and coaches staff in standard policies, procedures, and best practices. Being a Customer Service Supervisor identifies opportunities for operational improvements and implements solutions. May monitor staff performance and have responsibility for hiring and performance appraisal. Additionally, Customer Service Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

102 Customer Service Supervisor jobs found in Wilmington, DE area

C
Customer Service Representative
  • Contemporary Staffing Solutions
  • West Chester, PA
  • Assisting in all other duties assigned by supervisor. Requirements of the Credit & Collections Analyst Include: * HS Diploma or equivalent * Good communication skills * Highly motivated self ...
  • just now

A
Entry Level Customer Service - Virtual Interview
  • AIL
  • Delaware County, PA
  • ... center, Customer Service, and Sales experience is a plus · Spanish fluency a plus (not a requirement) Benefits & Compensation · Weekly Pay Advances & Bonus incentives · Excellent benefits ...
  • 22 hours ago

G
Seasonal Customer Service Assocaite
  • Goodwill of Delaware and Delaware County
  • Chadds Ford, PA
  • POSITION PURPOSE The Seasonal Customer Service Associate oversees and participates in all sales ... Supervisors may assign additional functions and requirements as deemed appropriate. Position ...
  • yesterday

E
Sports-Minded Customer Service Representative
  • Essential Business | Management Training
  • Wilmington, DE
  • Our Sports-Minded Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance
  • yesterday

T
Customer Service/Sales
  • The Home Depot
  • Morton, PA
  • Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... These associates work in cooperation with their Department Supervisor and other associates in their ...
  • 3 days ago

A
Customer Service Representative
  • ACS Solutions
  • Wilmington, DE
  • Customer Service Role : Customer Service Representative Location : Wilmington Delaware 19809 Duration : 3+ Months (Possible Extension) * Respond to customer inquiries. Enter information in a ...
  • 6 days ago

Z
Customer Care Representative
  • Zenith Home Corp.
  • New Castle, DE
  • The Customer Care Service Representative will perform such other tasks as may be required for the effective operation of the Customer Service Department upon the request by his/her supervisor
  • 6 days ago

P
Call Center Representative
  • PSG Global Solutions
  • Newark, DE
  • Responsibilities: * Review customer accounts for the prevention and detection of possible fraud ... fraudulent activity and service support. * Report to Fraud Detection/Prevention Supervisor
  • 6 days ago

According to the United States Census Bureau, the city has a total area of 17.0 square miles (44 km2). Of that, 10.9 square miles (28 km2) is land and 6.2 square miles (16 km2) is water. The total area is 36.25% water. The city sits at the confluence of the Christina River and the Delaware River, about 33 miles (53 km) southwest of Philadelphia. Wilmington Train Station, one of the southernmost stops on Philadelphia's SEPTA rail transportation system, is also served by Northeast Corridor Amtrak passenger trains. Wilmington is served by I-95 and I-495 within city limits. In addition, the twin-s...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Supervisor jobs
$61,352 to $84,223
Wilmington, Delaware area prices
were up 1.0% from a year ago

Customer Service Supervisor in Albany, NY
Monitors staff production and performance in order to meet corporate performance goals.
January 05, 2020
Assists staff in resolution of sensitive calls of a priority nature.
February 22, 2020
Provides ongoing coaching and feedback to staff.
March 08, 2020