Customer Service Team Lead jobs in the United States

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Technical Team Lead
  • Customer Value Partners, Inc
  • Bethesda, MD FULL_TIME
  • Overview

    CVP seeks a Technical Team Lead to build solutions that embrace the culture of Agile and DevSecOps techniques. Our innovative processes and tech solutions consistently decrease development time and improve security; reducing bugs and flaws while still managing to enhance developer experience in the process. CVP's staff are experts in transforming our clients' organizations into efficient, automated, high-quality software-driven enterprises. We love to learn and grow our people. Our DevSecOps and Cloud Computing Subject Matter Experts are the top leaders in the industry who deliver on more than just the bottom line. 

      

    Responsibilities

    • Lead and coordinate technical delivery within development teams, building, fostering, and maintaining leading edge engineering practices. 
    • Oversee the design and implementation for the overall architecture of the solutions. 
    • Work with the development team to implement a robust set of services and APIs to power digital products. 
    • Develop architectural solutions for databases, user interfaces, and web services. 
    • Conceptualize software solutions to address customer needs. 
    • Evaluate and propose platforms and coding standards to be used in project development. 
    • Evaluate existing software solutions to identify areas for improvement. 
    • Guide modifications/modernization of existing software to upgrade performance or re-platforming to an Azure or AWS environment. 
    • Provide project governance across the enterprise. 
    • Analyze business needs, develop requirements, design, develop and test custom software solutions. 
    • Provide technical leadership and take multiple systems and cross system integration into account when designing and developing solutions. 
    • Assume maintenance of software applications already in production or currently under development. 

    Qualifications

    • 10 years of experience in leading full Agile SDLC software development projects 
    • Professional experience developing applications with Java, C#, ASP.NET, MVC, HTML/CSS, JavaScript, and other related technologies 
    • Knowledge of creating single page applications using frameworks/libraries such as React, Angular, or Vue.js 
    • Experience creating RESTful web services 
    • Experience designing and implementing cloud native applications on AWS or Azure 
    • Experienced in creating Microservices 
    • Experience with agile development methodologies and DevSecOps practices 
    • Excellent knowledge of software and application design and architecture 
    • Excellent knowledge of UML and other modeling methods 
    • Familiarity with UI/UX design 
    • Understanding of software quality assurance principles 
    • A technical mindset with great attention to detail 
    • Experience providing strategic technical consulting to senior Federal customers 
    • Ability to communicate effectively (oral and written) to a wide range of stakeholders including the CIO, Branch Chiefs, and staff 
    • Experience with SQL Server and IIS 
    • Ability to obtain a Public Trust clearance 

     

    Desired Skills: 

    • Experienced in DevSecOps using industry tools such as Jenkins, AWS, etc. 
    • Effective management of multiple simultaneous projects 
    • Experience with Scaled Agile Framework 
    • Experience with Containerization (Docker, Kubernetes), and Microservices architecture 
    • Cloud computing expertise 
    • Experience with full stack development including frontend (React, Angular, Vue.js) and backend technologies 

     

    About CVP

     

    CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. We help organizations achieve lasting transformation and build a healthy, safe, and equitable world—a future we call What’s Next. 

     

    What do we do? We do work that matters like advancing mental and behavioral health, streamlining immigration, and improving access and outcomes for underserved populations including Veterans, people experiencing homelessness, and rural American residents.  

     

    How do we do it? Our team of industry experts deliver integrated, innovative solutions in Healthcare Research & Technology, Digital Transformation, Data Science, Cybersecurity, Marketing Communications & Change Management, and Strategy & Transformation. 

     

    Why do we do it? Our core values define the CVP culture, guide our decisions, and enable our client-focused mission. We’re relentlessly focused on making a difference and building What’s Next for our clients and their customers. 

     

    We believe diversity, equity, and inclusion are essential components of our individual and collective success, and our commitment to hiring and supporting Veterans has earned us three HIRE Vets gold medallions. Join us to start or advance your career with a mission-focused firm transforming healthcare, enhancing security, and making government work better. 

     

    Customer Value Partners, LLC is a VEVRAA Federal Contractor and an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability. Customer Value Partners seeks to provide employment opportunities for protected veterans and individuals with disabilities. 

  • 17 Days Ago

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Customer Service Representative
  • Customer Service
  • Auburn, MI FULL_TIME
  • Duties:Entering dataSplitting and labeling loan packagesOrdering verifications of incomeVerifying Social Security NumbersIndexing of loan conditionsOrdering and uploading documentsLoan verificationSub...
  • 2 Months Ago

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PATEINT SERVICE SPECIALIST - TEAM LEAD (FT DAYS)
  • TEAM LEAD (FT DAYS) in FRANKLIN, TN - Williamson Health
  • FRANKLIN, TN FULL_TIME
  • Summary Located in Franklin, Tennessee, Williamson Health is one of the South’s most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Willi...
  • 1 Month Ago

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Customer Service Lead
  • Talent Acquisition Team at GAT
  • Jacksonville, FL PART_TIME
  • GAT is seeking dynamic individuals to join its team of aviation professionals. GAT offers a wide range of employee benefits to include major medical, 401K Plan, Dental, and Vision coverage. Classifica...
  • 2 Months Ago

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Customer service
  • Customer Labs
  • Anchorage, AK FULL_TIME
  • Щат : Alaska Локация : Cordova Местоположение : Server / kitchen helper Работна позиция : 12 $ tips Настаняване : free housing Часове на седмица : 40 a lot of over time Find out exactly what skills, e...
  • 8 Days Ago

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Customer service representative
  • Remote Customer Service
  • Tyler, TX FULL_TIME
  • About the RoleAs a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home. You'll handle inbound calls and emails, resolving customer inq...
  • 30 Days Ago

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IAD Ramp Services Supervisor
  • Swissport International AG
  • Sterling, VA
  • Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation ser...
  • 11/10/2024 12:00:00 AM

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Warehouse Agent (IAB)
  • Air General, Inc.
  • Sterling, VA
  • Air General, a national cargo handling company, is seeking a Warehouse Cargo Agent at our facility located at located ou...
  • 11/10/2024 12:00:00 AM

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Customer Service Representative
  • VERNON HEATING AND AIR CONDITIONING
  • Sterling, VA
  • Job Description Job Description A fast-paced HVAC company in Dulles, VA is currently hiring for a full-time CSR/Service ...
  • 11/10/2024 12:00:00 AM

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Customer Care Team Leader
  • Eagle Bancorp, Inc.
  • Bethesda, MD
  • Overview We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ - EGBN) is focused on being ...
  • 11/9/2024 12:00:00 AM

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Field Service Representative
  • Schneider Electric
  • Ashburn, VA
  • Great people make Schneider Electric a great company. Schneider's Field Service Representatives play an impactful role w...
  • 11/9/2024 12:00:00 AM

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Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
  • Whole Foods Market
  • Gaithersburg, MD
  • Job DescriptionAt Whole Foods Market, we are working to nourish people and the planet. In this role, you will support th...
  • 11/8/2024 12:00:00 AM

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Store Manager
  • Extra Space Storage, Inc.
  • District Heights, MD
  • As a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We off...
  • 11/8/2024 12:00:00 AM

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Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) - Full Time
  • Whole Foods Market, Inc.
  • Washington, DC
  • Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer ser...
  • 11/6/2024 12:00:00 AM

Income Estimation for Customer Service Team Lead jobs
$41,319 to $52,827