Customer Service Team Leader jobs in the United States

Customer Service Team Leader acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors daily workflow and ensures that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. The Customer Service Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Customer Service Team Leader typically requires 4 to 7 years of related experience. (Copyright 2020

Customer Service Representative
  • American Family Insurance
  • Lakewood, WA
  • Join the Christian Vargas American Family Insurance Agency team in Lakewood, WA! As a customer ... You'll coordinate prospecting through direct mail and personal insurance reviews, entering leads ...
  • 2 days ago

Customer Service Representative
  • US Tech Solutions
  • Nashville, TN
  • ... leadership's knowledge of pending referrals that may have an adverse impact on company goals and ... As a team, we work passionately for you to get the right career opportunity across industry ...
  • 2 days ago

Sales Associate Team Leader
  • GPM
  • Oshkosh, WI
  • ... Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction ... Provides fast and efficient service. Thanks the customer. * Rings customer sales using an ...
  • 3 days ago

Customer Service Representative - Medical Transportation
  • EMS Inc.
  • Omaha, NE
  • Ability to work both as an individual and as a team member Requirements: * High school Diploma or ... leader in customer service outsourcing. Our goal is to make outsourcing easy for our clients. EMS ...
  • 3 days ago

Customer Service Representative
  • HomeTeam Pest Defense
  • Walnut Creek, CA
  • As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM * The Pest Management ... Team Player: Works well as a member of a group * Detail Oriented: Capable of carrying out a given ...
  • 3 days ago

Customer Service Representative II
  • Beacon Health Options
  • Kapolei, HI
  • Today, we are the undisputed leader in behavioral health management, serving 40 million people ... join our team in Kapolei, HI. The Customer Service Representative is the front line interface to ...
  • 4 days ago

Sales Associate - Customer Service
  • CFM Equipment Distributors, Inc
  • San Jose, CA
  • ... have been a leading distributor of HVAC and solar products for over 30 years.CFM Equipment ... Do you want to be a part of a team that is always striving for excellence? Apply today! CFM ...
  • 5 days ago

Customer Service Support
  • CFM Equipment Distributors, Inc
  • Sacramento, CA
  • We are seeking a Customer Service Support Technician member to join our team! This is a great ... Company Description We have been a leading distributor of HVAC and solar products for over 30 years
  • 5 days ago

Income Estimation for Customer Service Team Leader jobs
$46,609 to $63,612