Customer Service Team Leader jobs in the United States

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

C
Customer Service Representative
  • Customer Service
  • Auburn, MI FULL_TIME
  • Duties:

    • Entering data
    • Splitting and labeling loan packages
    • Ordering verifications of income
    • Verifying Social Security Numbers
    • Indexing of loan conditions
    • Ordering and uploading documents
    • Loan verification
    • Submitting summary report reviews
    • Reviewing state and federal compliance
    • Handling inbound and outbound calls

    Qualifications:

    • High school diploma or equivalent
    • No Mortgage experience necessary
    • Comfortable with technology (experience using dual monitors)
    • Process oriented
    • Comfortable talking with clients over the phone
    • Ability to multitask and adapt to change
    • Positive attitude and willingness to learn
    • Strong attention to detail
    • Experience in a professional or office setting

    We offer competitive compensation and benefits packages, including medical/dental/vision insurance, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for client services, we encourage you to apply.

    Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are essential for success in this role.

  • 2 Months Ago

L
Customer Service/ Clerical Position
  • Leader Publications Llc.
  • Niles, MI PART_TIME
  • Job Summary: We are seeking a dedicated and detail-oriented Customer Service Representative to join our newspaper media team. The ideal candidate will be responsible for providing exceptional customer...
  • 2 Months Ago

U
Team Member: Service Champion
  • US Leader Restaurants
  • Tavares, FL FULL_TIME
  • “ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owne...
  • 2 Months Ago

U
Team Member: Service Champion
  • US Leader Restaurants
  • Ocala, FL FULL_TIME
  • “ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owne...
  • 2 Months Ago

U
Team Member: Service Champion
  • US Leader Restaurants
  • Dunnellon, FL FULL_TIME
  • “ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owne...
  • 2 Months Ago

U
Team Member: Service Champion
  • US Leader Restaurants
  • Umatilla, FL FULL_TIME
  • “ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owne...
  • 2 Months Ago

W
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) - Full Time
  • Whole Foods Market, Inc.
  • Washington, DC
  • Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer ser...
  • 11/11/2024 12:00:00 AM

E
Automotive Digital Sales and Customer Experience Specialist
  • Easterns Automotive Group
  • Sterling, VA
  • Job Description Job Description Job Title: Digital Sales and Customer Experience Specialist Company: Easterns Automotive...
  • 11/11/2024 12:00:00 AM

S
IAD Ramp Services Supervisor
  • Swissport International AG
  • Sterling, VA
  • Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation ser...
  • 11/10/2024 12:00:00 AM

A
Warehouse Agent (IAB)
  • Air General, Inc.
  • Sterling, VA
  • Air General, a national cargo handling company, is seeking a Warehouse Cargo Agent at our facility located at located ou...
  • 11/10/2024 12:00:00 AM

V
Customer Service Representative
  • VERNON HEATING AND AIR CONDITIONING
  • Sterling, VA
  • Job Description Job Description A fast-paced HVAC company in Dulles, VA is currently hiring for a full-time CSR/Service ...
  • 11/10/2024 12:00:00 AM

E
Customer Care Team Leader
  • Eagle Bancorp, Inc.
  • Bethesda, MD
  • Overview We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ - EGBN) is focused on being ...
  • 11/9/2024 12:00:00 AM

S
Field Service Representative
  • Schneider Electric
  • Ashburn, VA
  • Great people make Schneider Electric a great company. Schneider's Field Service Representatives play an impactful role w...
  • 11/9/2024 12:00:00 AM

W
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
  • Whole Foods Market
  • Gaithersburg, MD
  • Job DescriptionAt Whole Foods Market, we are working to nourish people and the planet. In this role, you will support th...
  • 11/8/2024 12:00:00 AM

Income Estimation for Customer Service Team Leader jobs
$58,347 to $76,417