Customer Service Team Leader jobs in the United States

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2022 Salary.com)

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Supervisor, Video Imaging Services
  • KARL STORZ Endoscopy - America
  • El Segundo, CA
  • ... supervisory, leadership, and customer service experience. 2. Possesses exceptional critical ... a team-player committed to actively participating in ongoing and continuous improvement of ...
  • 6 hours ago

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Customer Service Representative (JO-2212-185203)
  • Ultimate Staffing Services
  • Portland, OR
  • Customer Service Representative Location: Milwaukie, OR Requirements - What Matters Most ... team leaders as needed. * Identify and utilize all opportunities to increase sales following ...
  • 6 hours ago

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Propane Customer Service Representative
  • CHS Inc
  • Proctor, MT
  • CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the ... team environment and on self-directed tasks are essential. This is a seasonal role open from ...
  • 15 hours ago

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Customer Service Representative
  • Suburban Propane
  • Jackson, WY
  • As a Customer Service Representative, you will serve as a main point of contact for our customers ... in a team environment As part of our pre-employment hiring process background checks and drug ...
  • yesterday

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Customer Service Specialist
  • Orkin
  • Tacoma, WA
  • As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with ...
  • 2 days ago

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Customer Service Representative (JO-2211-184415)
  • Ultimate Staffing Services
  • Madera, CA
  • Business to Business Customer Service/Inside Sales Support Rep needed for a national leading agriculture group located in Madera. Duties: * Provide assistance to management, customers and sales team ...
  • 4 days ago

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Customer Service Agent
  • Hilton Grand Vacations
  • Orlando, FL
  • Join us and be part of a team that brings future vacation dreams to life. Using their pre-paid ... Qualifications Hilton Grand Vacations is a leader in the vacation ownership industry, operating ...
  • 4 days ago

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Customer Service up to $45K
  • AppleOne
  • Seattle, WA
  • This Customer Service Up To $45K Position Features: • Career Opportunities • Competitive ... You will have the skill set to perform excellent customer support, communicate with team leads ...
  • 5 days ago

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Team Leader, Customer Service
  • Educational Testing Service (ETS)
  • Ewing, NJ FULL_TIME
  • Job Description: Position Summary: The Team Lead role assists in planning, organizing, and directing operations for the ...
  • 2 Months Ago

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CSR - Customer Service Travel Coordinator
  • LEADER Worldwide
  • Kansas City, MO FULL_TIME
  • Exciting opportunity to work in a dynamic growing business serving corporate executives, athletes, entertainers and elit...
  • 2 Months Ago

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Team Leader, Customer Service
  • Educational Testing Service (ETS)
  • Ewing, NJ FULL_TIME
  • Job Description: Position Summary: The Team Lead role assists in planning, organizing, and directing operations for the ...
  • 2 Months Ago

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CSR - Customer Service Travel Coordinator
  • LEADER Worldwide
  • Kansas City, MO FULL_TIME
  • Exciting opportunity to work in a dynamic growing business serving corporate executives, athletes, entertainers and elit...
  • 2 Months Ago

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Customer Service Representative
  • Eau Claire Leader Telegram
  • Eau claire, WI FULL_TIME
  • Leader-Telegram Customer Service Representative, Full Time Are you someone who believes great customer service is someth...
  • 4 Days Ago

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Customer Service Representative
  • Eau Claire Leader Telegram
  • Eau Claire, WI FULL_TIME
  • Leader-Telegram Customer Service Representative, Full Time Are you someone who believes great customer service is someth...
  • 2 Months Ago

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Team Member: Service Champion
  • US Leader Restaurants
  • Tavares, FL FULL_TIME
  • “ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the ...
  • 16 Days Ago

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Team Member: Service Champion
  • US Leader Restaurants
  • Kissimmee, FL FULL_TIME
  • “ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the ...
  • 16 Days Ago

Income Estimation for Customer Service Team Leader jobs
$53,625 to $72,065