Customer Service Team Leader jobs in Corpus Christi, TX

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

C
Customer Service Representative
  • Customer Contact Services
  • Corpus Christi, TX FULL_TIME
  • Position Description:

    Customer Contact Service, CCS, is seeking dedicated, friendly and energetic Customer Service Representatives to join our team!

    CCS is a answering service that has provided business solutions and employment opportunities to individuals for over 51 years.

    Our rapidly growing team at CCS is looking for highly motivated Customer Service Representatives to manage calls on our inbound and outbound programs. You will be responsible for assisting callers by providing product information, service information, and resolving technical issues in addition to other various client requests. Job duties include answering incoming calls and making outbound calls for a large variety of companies including medical offices, law offices, service providers and much more! This is NOT a telemarketing position.

    As the voice of the CCS clients, Customer Service Representatives are always polite and professional when interacting with customers to manage their needs. It is our goal to always maintain a customers first attitude here at CCS!

    Responsibilities:
    • Manage all calls in a timely manner
    • Identify callers needs for call resolution
    • Provide customers with product and service information
    • Accurately process online reservations
    • Document call information according to standard operating procedures
    • Maintain knowledge base of evolving products and services
    • Identify and escalate issues to supervisors
    • Maintain Quality Assurance Standards
    • Cross Train into multiple programs as needed
    • Other duties as assigned

    Benefits:
    • 401(k)
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Professional development assistance
    • Referral program
    • Vision insurance
    • Work from home - equipment provided

  • 1 Day Ago

A
Bilingual Customer Service Team Member
  • Amtex Insurance
  • Corpus Christi, TX FULL_TIME
  • At Amtex Insurance, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside ou...
  • 17 Days Ago

K
Telephone Operator/Customer Service
  • Keys-Triple G Answering Service
  • Corpus Christi, TX FULL_TIME
  • Keys- Triple G Answering Service is now hiring for a full-time telephone operator/ customer service representative! If you are able to provide excellent customer service, are competent at spelling & g...
  • 3 Days Ago

T
Team Leader
  • Tractor Supply Company
  • Kingsville, TX FULL_TIME
  • Overall Job Summary The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Le...
  • 20 Days Ago

C
Team Leader
  • Chick-fil-A
  • Corpus Christi, TX FULL_TIME
  • At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders ar...
  • 1 Month Ago

C
Team Leader
  • Chick-fil-A | Flour Bluff
  • Corpus Christi, TX FULL_TIME
  • At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders ar...
  • 1 Month Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Customer Service Team Leader jobs found in Corpus Christi, TX area

K
Sales & Reservations Agent (Work From Home) (Part Time)
  • karier.co
  • Corpus Christi, TX
  • * Provide superb customer service. * Learn and sell the benefits of doing business with U-Haul. * Master required script...
  • 3/29/2024 12:00:00 AM

A
Booking Agent for Corporate Travel
  • Abbys Adventures
  • Corpus Christi, TX
  • As a Travel Booker, your main responsibility will be to exceed clients' expectations by providing excellent customer ser...
  • 3/28/2024 12:00:00 AM

C
TPWD - Customer Service Representative I (Fee Collector/Fluctuating Hours)
  • CAPPS
  • Corpus Christi, TX
  • Job Description TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, ...
  • 3/28/2024 12:00:00 AM

Q
FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Corpus Christi, TX
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

H
Teller/Customer Service Representative
  • Hilltop Holdings
  • Corpus Christi, TX
  • **Teller/Customer Service Representative** CAROUSEL_PARAGRAPH * Corpus Christi, Texas * Retail Banking * 13772 * PlainsC...
  • 3/28/2024 12:00:00 AM

G
Customer Service Representative - Work From Home>
  • Garner Health
  • Corpus Christi, TX
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/27/2024 12:00:00 AM

E
PT Customer Care Specialist - Work From Home>
  • Everyday Health Group
  • Corpus Christi, TX
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Flexible schedule - As a Customer Care Speci...
  • 3/27/2024 12:00:00 AM

S
Customer Service Representative - (Work from Home Eligible) - Corpus Christi Area
  • SWBC Real Estate, LLC
  • Corpus Christi, TX
  • Customer Service Representative - (Work from Home Eligible) - Corpus Christi Area in Corpus Christi, TX at SWBC Location...
  • 3/27/2024 12:00:00 AM

Corpus Christi (/ˌkɔːrpəs ˈkrɪsti/), colloquially Corpus (Latin: Body of Christ), is a coastal city in the South Texas region of the U.S. state of Texas. The county seat of Nueces County, it also extends into Aransas, Kleberg, and San Patricio Counties. It is 130 miles southeast of San Antonio. Its political boundaries encompass Nueces Bay and Corpus Christi Bay. Its zoned boundaries include small land parcels or water inlets of three neighboring counties. The city's population was estimated to be 320,434 in 2014, making it the eighth-most populous city in Texas. The Corpus Christi metropolita...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$53,632 to $70,240
Corpus Christi, Texas area prices
were up 1.2% from a year ago

Customer Service Team Leader in Wilmington, NC
We are having job opening for Customer Service-Team Leader (Female).
December 19, 2019
Customer Service Team Leader in Philadelphia, PA
Team Leader will emphasize superior customer service, and promote a positive image of METROLift in conjunction with Management.
February 15, 2020
Customer Service Team Leader in Benton Harbor, MI
You will foster a team culture which has a quality CX ethos with membership retention as the goal, and which engages team members and inspires individuals to strive for continuous improvement.
February 01, 2020