Customer Service Team Leader jobs in Hamden, CT

Customer Service Team Leader acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors daily workflow and ensures that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. The Customer Service Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Customer Service Team Leader typically requires 4 to 7 years of related experience. (Copyright 2020


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105 Customer Service Team Leader jobs found in Hamden, CT area

Client Relationship Manager - Zoom Interview
  • Head Hunters Staffing
  • West Haven, CT
  • We are one of the leading companies in our field across the country. We are hiring a talented ... Encourage high-sales and good customer service practices * Help promote and maintain a positive ...
  • 3 hours ago

Customer Service Representative
  • Staffing the Universe
  • Orange, CT
  • Customer Service Provide energy efficiency program implementation and administrative support. This ... to work in a team environment as well as being able to work with minimal supervision. If ...
  • 22 hours ago

Part-Time Customer Account Advisor
  • Aarons
  • Haddam, CT
  • We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach ...
  • yesterday

Customer Service Representative
  • Global Technical Talent, LLC
  • Orange, CT
  • ... to work in a team environment as well as being able to work with minimal supervision. * If ... GTT is a leading national staffing agency focused on IT talent; with clients nationwide and a ...
  • yesterday

Bilingual Customer Service Representative
  • Synectics Inc.
  • Orange, CT
  • ... team! You will be responsible for helping customers by providing product and service information ... leading institutions and Fortune 500 corporations in the United States. We seek to bring the most ...
  • 2 days ago

Customer Service Representative
  • Randstad Corporate Services
  • East Berlin, CT
  • We are seeking a Customer Service Representative to join our team! You will be responsible for ... The Randstad Group is a global leader in the HR services industry and specialized in solutions in ...
  • 2 days ago

Benefit Service Representative - Work Remotely
  • AIL
  • Meriden, CT
  • Qualifications and Skills ● Great communication skills. ● Excellent time management ability. ● Coachable. ● Basic computer skills and customer service skills Benefits Ongoing leadership and ...
  • 3 days ago

Auction Assistant - Customer Service Specialist for Estate Sales
  • MaxSold
  • Bridgeport, CT
  • Helping us get there are our compassionate team members and thousands of clients who become ... Provide superior customer service to customers at all times * Perform other duties as assigned
  • 5 days ago

Hamden is a town in New Haven County, Connecticut, United States. The town's nickname is "The Land of the Sleeping Giant." The population was 60,960 at the 2010 census. Hamden is a suburb of the city of New Haven. The town of Hamden ranked #53 in the CNN Money list of "America's best small cities" in 2012. In 2008, Fortune Magazine and CNN Money picked Hamden as #33 on their "Best Place to Live and Launch" list, citing Hamden's great blend of urban and suburban lifestyles. The article also pointed out Hamden's exceptional education system as well as its "New England Charm". According to the U...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$50,985 to $69,582
Hamden, Connecticut area prices
were up 1.7% from a year ago

Customer Service Team Leader in Aberdeen, WA
Performs all assigned tasks as required by management.
February 20, 2020
Customer Service Team Leader in Addison, IL
Setting sales metrics and goals for others.
February 12, 2020
Recruiting and Human Resources.
March 06, 2020