Customer Service Team Leader jobs in Hawaii

Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Catering Service Team Leader
  • Via Gelato
  • Island, HI PART_TIME,FULL_TIME
  • At Via Gelato, we strive to create Joyful experiences for our Community, and it starts with you! We believe in cultivating a Harmonious and Rewarding work environment that brings Positive and Enthusiastic people together with a Passion for amazing local food. Our gelato has won multiple awards and has been featured on the Food Network. Our Hospitality Team is a strong group of people who work together to help our customers, and we are looking for another person to join us in continuing these goals. We have many opportunities to advance and lead. These are available to those that have a further desire to learn, participate and grow with us.

    WHAT WE ARE LOOKING FOR:

    We are looking for curious foodies who want to contribute to our local business, advance their careers and skills, and professionally-minded people who can work together as a team.

    We are looking for a Catering Team Leader who must:

    • have an open availability and commit to working ALL catering events (outside of our shop at various venues) every week: mostly occurring on weekends, but occasionally on a weekday
    • be able to lift/push heavy loads
    • be able to drive our gelato catering van to/from events all over the island
    • have reliable customer service communication skills
    • train new and in-coming Catering Team members

    PERSONAL QUALIFICATIONS include but are not limited to:

    • Has a passion for great quality food
    • Shows commitment to yourself, our team, and our store
    • Is curious about our store, our products, and our community connections
    • Shows consistent time management
    • Demonstrates problem-solving skills when faced with difficult situations
    • Has respect for others and for yourself
    • Stays engaged in our store’s goals and conversations
    • Shows interest in food service, leadership or the arts

    WHAT WE CAN GIVE YOU:

    We will give you a joyful, honest and inclusive workplace that’s dedicated to ensuring the growth and success of each of our staff. Our community is the best - cheerful, excited and loyal (many come back as regulars every month). We can give you a workplace that thrives on collaboration with each other and with our communities. We have many opportunities available to those that have a further desire to learn, participate and grow with us.

    THIS INCLUDES:

    • Pay is $25.00 per hour, not including tips or any meals provided by event host
    • Paid training to learn the necessary duties and tasks for serving Hospitality and Catering
    • A committed schedule if you, in turn, provide committed availability and 100% attendance
    • Dedicated management and team leadership
    • Opportunities to grow

    DO YOU MEET THESE QUALIFICATIONS?

    Apply to this posting and/or email viagelatohawaii@gmail.com with your cover letter, resumé, and why you are interested in joining our team! Please do not call our store phone to inquire about this position. Mahalo Nui for your inquiry!

    Job Types: Full-time, Part-time

    Pay: $25.00 per hour

    Benefits:

    • Employee discount
    • Paid training

    Shift:

    • Day shift
    • Evening shift

    Weekly day range:

    • Every weekend
    • Monday to Friday

    People with a criminal record are encouraged to apply

    License/Certification:

    • Driver's License (Required)

    Work Location: On the road

  • 2 Days Ago

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Residential Housecleaning Team Member
  • The Home Team Cleaning Service Inc.
  • Waipahu, HI FULL_TIME
  • Company Overview:Join The Home Team Cleaning Service Inc., an Island-wide residential cleaning service provider known for its commitment to quality, customer service, and professionalism.Requirements:...
  • 1 Month Ago

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Customer Service Leader - Auto Skills center
  • US Commander, Navy Installations
  • Honolulu, HI FULL_TIME
  • Duties Duties include, but are not limited to: Assists supervisor by leading and directing subordinates, answering questions, passing on instructions, resolving problems which arise, training new empl...
  • 1 Day Ago

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Customer Service Representative
  • Hawaii Dental Service
  • Honolulu, HI FULL_TIME
  • POSITION SUMMARYUnder the supervision of the Customer Service Manager, responds to customer inquires and resolves customer issues, and provides information about eligibility, benefits and claims infor...
  • 1 Month Ago

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Service Utility
  • Team DeLuz
  • Kona, HI OTHER
  • Job description Cleans and refurbishes new and used automobiles. Washes vehicle exterior, cleans interior and exterior windows, and wipes down doorjambs. Conforms to dealership and/or manufacturer spe...
  • 1 Month Ago

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Team Lead - Membership Service Reps
  • Hawaii Medical Service Association
  • Honolulu, HI FULL_TIME
  • Job Summary Worksite Location (In-Office): Honolulu, Oahu Pay Range: $45,654 - $67,026 Note: Individuals typically begin between the minimum to middle of the pay range Assist the Credit Union Manager ...
  • 20 Days Ago

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Customer Service Team Leader
  • CMP Global
  • Suffolk, VA
  • Job Description Job Description CMP Global, a leading provider of Marine Products, Construction, and Industrial solution...
  • 4/18/2024 12:00:00 AM

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Customer Service Team Leader
  • Meijer
  • Lexington, KY
  • Customer Service Team Leader page is loaded **Customer Service Team Leader** **Customer Service Team Leader** locationsM...
  • 4/18/2024 12:00:00 AM

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Operations Customer Service Team Leader
  • workingatdllgroup.com
  • Des Moines, IA
  • ** Our Organization** DLL is not your average financial services company. In fact, were above average in almost every wa...
  • 4/18/2024 12:00:00 AM

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Customer Service Team Leader
  • Choice Fitness Elite
  • Peabody, MA
  • Job Description Job Description We are looking for a full-time Customer Service Team Leader to oversee our evening and w...
  • 4/17/2024 12:00:00 AM

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Customer Service Team Leader
  • AZCO Corp
  • Fairfield, NJ
  • Job Description Job Description Do you like to help people find solutions to their problems? Our customers contact us wi...
  • 4/17/2024 12:00:00 AM

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Customer Service Team Leader
  • wrencareers.com
  • * Customer Service Team Leader ** Customer Service Team Leader** Location: Wilkes-Barre, PA Department: Customer Service...
  • 4/16/2024 12:00:00 AM

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Customer Service Team Leader
  • PacificSource Administrators, Inc.
  • Boise, ID
  • **Position Overview:** Supervise and provide guidance to Customer Service Representatives regarding department policies,...
  • 4/16/2024 12:00:00 AM

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Customer Service Team Leader
  • Meijer
  • Lansing, MI
  • Today, with our current team members, we have the strength to help you grow in any career direction you want, whether in...
  • 4/15/2024 12:00:00 AM

Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having received statehood on August 21, 1959. Hawaii is the only U.S. state located in Oceania, the only U.S. state located outside North America, and the only one composed entirely of islands. It is the northernmost island group in Polynesia, occupying most of an archipelago in the central Pacific Ocean. The state encompasses nearly the entire volcanic Hawaiian archipelago, which comprises hundreds of islands spread over 1,500 miles (2,400 km). At the southea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Team Leader jobs
$59,873 to $78,417

Customer Service Team Leader in Knoxville, TN
NEW and EXCITING role for one of our TOP clients who are looking for an Online Customer Service Advisor Team leader, to join the team on a permanent basis.
January 05, 2020
Customer Service Team Leader in Kansas City, MO
We are searching for an experienced Customer Service Team Leader.
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Customer Service Team Leader in Battle Creek, MI
More importantly you will need a flexible and ‘can do’ attitude, with a true desire to learn and be at your best when supporting and developing the team.
January 23, 2020