Customer Service Team Leader jobs in Morgantown, WV
Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Additionally, Customer Service Team Leader trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Team Leader jobs
- Wheeling Linen Service, Inc.
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Wheeling, WV
FULL_TIME
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JOB DESCRIPTION
Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.
Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone skills, computer experience, and should be capable of using 10-key calculator "by touch."RESPONSIBILITIES- Basic accounting and data entry
- Accounts receivable
- Telephone customer service
QUALIFICATIONS- Highly professional and dependable
- High level of attention to detail
- Strong communication skills, verbal and written
- Excellent skills using Microsoft Word, Excel, and Outlook
BENEFITS- Group benefits package (Medical, Dental, Short-term Disability, Vision, Life Insurance, and 401(k) with generous company match
- Paid Vacation
COMPANY DESCRIPTION
Wheeling Linen Service, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers.
Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment.Wheeling Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. - 22 Days Ago
- CORNERSTONE AUTO SERVICE
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Parkersburg, WV
PART_TIME
- This position will be performed at a busy and well-established auto repair facility. Responsibilities You will provide excellent customer service through telephone and in person communication with cus...
- 8 Days Ago
- Play N Stay Pet Camp
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Wheeling, WV
FULL_TIME
- Attention Animal Loving Residents Wheeling & Surrounding AreasHave a PASSION for animals and a strong WORK ETHIC?!Play N Stay Pet Camp may be exactly what you're looking for - and WE'RE HIRING!Pay sta...
- 12 Days Ago
- Carrols Corporation
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Wheeling, WV
FULL_TIME
- Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
- 16 Days Ago
- Carrols Corporation
-
Bellaire, OH
FULL_TIME
- Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
- 17 Days Ago
- Carrols Corporation
-
Cambridge, OH
FULL_TIME
- Team MemberOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-pac...
- 17 Days Ago
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- Morgantown, WV
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0 Customer Service Team Leader jobs found in Morgantown, WV area
- Sheetz
-
Morgantown, WV
- Additional $1.50/hr. for working 10pm-6am OVERVIEW Ready for a career with limitless growth opportunities at a company t...
- 4/23/2024 12:00:00 AM
- Wvu
-
Morgantown, WV
- Description: The Facilities Management department of Facilities & Services is seeking applicants for a Lead Campus Servi...
- 4/22/2024 12:00:00 AM
- Lendmark Financial Services, LLC
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Morgantown, WV
- At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our...
- 4/20/2024 12:00:00 AM
- OLIPOP
-
Uniontown, PA
- [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $75K base salary + bonus - As a Customer Service Associate ...
- 4/20/2024 12:00:00 AM
- Stronghold
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Uniontown, PA
- [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
- 4/20/2024 12:00:00 AM
- Chad Reppert - State Farm Agent
-
Bridgeport, WV
- Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to th...
- 4/20/2024 12:00:00 AM
- Walmart
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Clarksburg, WV
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/19/2024 12:00:00 AM
- Lendmark Financial Services, LLC
-
Clarksburg, WV
- At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our...
- 4/19/2024 12:00:00 AM
About Morgantown, West Virginia
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