Customer Service Team Leader jobs in New Bedford, MA

***Family Service Association is offering a $500 sign on bonus for this position***

Our After School Daycare Program is seeking a part time (17.5 hours per week) Group Leader.  The hours are Monday through Friday 2:00 p.m. - 5:30 p.m. 

With assistance from the Assistant Group Leaders, the Group Leader is responsible for planning age appropriate daily activities which contribute to the social, emotional, cognitive and/or physical growth of the children.

Responsibilities include: 

• Ensuring a safe environment by monitoring the use of equipment and behavior.
• Implementing scheduled activities.
• Completion of lesson plan book in a timely manner.
• Ensure goal sheets, progress reports and timesheets are filled out and turned in.
• Immediate reporting of injuries and ensure accident reports are completed
• Supply requests
• Communication from administrative staff to other child care workers
• Attend staff meetings and trainings as required.  

The ideal candidate must be 18 years of age and meet one of the following requirements:

• Have a Bachelor's Degree or an Associates Degree and have three months experience working with school age children, or;
• Have a High School Diploma or equivalent and have six months experience working with school age children including three months of supervised experience at a school age child care program, or;
• Have nine months experience with school age children including three months of supervised experience at a school age child care program.  

**Must be able to pass a CORI/SORI and fingerprinting check. 

Family Service Association is a comprehensive private, non-profit social service agency dedicated to the development and implementation of services designed to provide strength and support to individuals and families throughout southeastern Massachusetts.  Headquartered in Fall River, Family Service Association strives to increase the capacity of individuals and families to cope with the stresses of family life and interpersonal relationships in a positive, productive and health-improving manner.  This agency is a leading provider of professional social services in the South Coast region of Massachusetts, with a 130-year tradition of high quality.

Family Service Association is an Equal Opportunity Employer