Customer Service Trainer jobs in the United States

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Success Specialist
  • Personal Trainer Food
  • The Colony, TX FULL_TIME
  • Benefits:

    • Competitive salary
    • Employee discounts
    • Free food & snacks
    • Opportunity for advancement
    • Paid time off
    • Training & development
    • Wellness resources


    Customer Success Specialist

    Personal Trainer Food

    Ready to join a rapidly-growing, fast-paced company that is changing the way people think about meal delivery? At Personal Trainer Food, we are revolutionizing frozen food meal delivery, and we need customer success superstars to keep our customers raving about us. If you're someone who likes to win, thrives on delivering top-level results, and wants to make a real impact in our company, this might be the perfect role for you.

    About Us:

    Since 2019, we have been serving up incredible frozen meals, making meal time easier and tastier for our customers. We care about our customers’ happiness and loyalty, and we believe in keeping our customers at the center of everything we do. We are constantly evolving to be the best in the game and looking for the best players for our Team.

    The Role:

    As a Customer Success Specialist, you’ll be a hero for our customers by addressing inbound communications, serving as the front line of our brand. You’ll tackle questions, concerns, and feedback from our customers, while also helping senior leadership develop and execute strategies for workflow automation, customer retention, and other exciting initiatives.

    Your Day-to-Day Will Include:

    • Providing outstanding service to current and potential customers by phone, email, chat, social media, and other inbound channels by resolving issues related to orders, shipping, reviews, product inquiries, account management, and providing solutions with speed and accuracy.
    • Working closely with the Social Media / Marketing Team on customer loyalty, referral, retention and win-back strategies.
    • Leveraging advanced software tools, including AI-driven insights to improve efficiency and identify ways to elevate the customer journey.
    • Assisting with special projects for senior leadership that require strong software and technical know-how.
    • Implementing technology improvements to supercharge the overall customer experience and their interactions with our brand.


    You Are:

    • Customer-Obsessed: You live for making people happy and find satisfaction in solving problems and creating memorable experiences.
    • A Fast Mover: You’re comfortable in an environment where things change quickly and you can adapt on the fly.
    • Empathetic & Positive: You bring empathy to every customer interaction and maintain a positive attitude, even under pressure.
    • Proactive: You’re always looking for ways to improve—whether it’s identifying trends in customer inquiries or suggesting improvements to our processes.
    • Organized & Detail-Oriented: You have a knack for keeping everything organized and can juggle multiple tasks without dropping the ball.
    • Technically Savvy & Growth-Focused: You have strong technical skills and are comfortable implementing software tools, managing tech-related projects, and seeking opportunities to advance your technical capabilities. You’re hungry for growth and eager to take on responsibilities that help you advance in your career.


    What You’ll Need to Succeed:

    • Experience: While traditional customer service experience is not required, we are looking for individuals with a natural talent for communication, who can easily connect with others, understand their needs, and convey information effectively.
    • Education: A college degree in a business-related field or equivalent experience preferred.
    • Strong computer and software skills, excellent communication skills.
    • Pride in your work, professionalism, positivity. You like embracing challenges and finding solutions, you are passionate about doing great work with a winning Team, and you are hungry for advancement in our company.


    Why You’ll Love Working Here:

    • Our Team: We act quickly and move aggressively to achieve our goals. We’re making significant investments in our company to keep us ahead of the game and ensure that our growth continues at full speed. If you thrive in a fast-moving environment where every moment is exciting and impactful, you'll feel right at home here.
    • Pay and Benefits: Pay is commensurate with experience. Benefits for full-time employees are available and includes PTO and paid holidays. Personal Trainer Food does not currently offer health insurance but hopes to in the future.
    • Discounts: Who doesn’t want great food delivered straight to their door or free meals while on site?
    • Growth Opportunities: We're growing, and we want you to grow with us. You'll have the chance to take on challenging projects, work closely with senior leadership, and expand your skills—setting you up for career advancement.
    • This position is semi-remote with our physical office located in The Colony, TX.


    Are you ready to join a Team that’s all about making an impact, delivering excellence, and having fun along the way? We want to hear from you!

    Flexible work from home options available.
  • 14 Days Ago

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Mortgage Underwriter
  • Customer Service
  • Pontiac, MI FULL_TIME
  • Responsibilities:Review and analyze mortgage loan applications to determine creditworthiness and adherence to lending guidelinesConduct quantitative analysis and underwriting of loan files to assess r...
  • 7 Days Ago

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Customer Service Representative - Roselle, IL
  • Signode -Customer Service Representative
  • Roselle, IL FULL_TIME
  • Customer Service Representative - Roselle, IL Apply Now Description/Job Summary About Signode:With over $2B in revenue, 80 manufacturing facilities across 6 continents and over 9,000 employees worldwi...
  • 8 Days Ago

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Patient Service Rep Multi-Specialty Greenfield R32620
  • Customer Service - Baystate Health
  • Greenfield, MA FULL_TIME
  • Req#: R32620 Category(s): Administrative Support, Customer Service Full Time / Part Time: Full-Time Shift: First Sign on bonus for candidates with at least 1-year medical receptionist experience. Bays...
  • 5 Days Ago

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Personal Trainer - Class Instructor
  • The Customer Center Management
  • White Plains, NY PART_TIME
  • Job Title: Personal Trainer/Fitness Class InstructorPosition Type: Part-Time (under 30 hours per week)Reports To: General ManagerThe Personal Trainer/Fitness Class Instructor will be an integral part ...
  • 2 Months Ago

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Customer Service Representative (FT)
  • Press-One Customer Care
  • Topeka, KS FULL_TIME
  • About the Job Customer Service Representative- Full-Time Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable...
  • 1 Day Ago

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Outside Sales - Self Defense Industry - Ashburn, Virginia
  • Delta Defense
  • Ashburn, VA
  • Job Category: Sales Requisition Number: OUTSI001706 Ashburn, VA, USA Job Details Description Get ready to sell a product...
  • 12/3/2024 12:00:00 AM

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Coach Personal Trainer
  • The Fitness Equation
  • Ashburn, VA
  • Job Description Job Description The Fitness Equation (“TFE”) is seeking a motivated Personal Trainer to provide fitness ...
  • 12/3/2024 12:00:00 AM

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Front Desk Sales Associate/Burn Boot Camp Ambassador
  • Burn Boot Camp Leesburg
  • Leesburg, VA
  • Job Description Job Description Burn Boot Camp Leesburg is looking for people who not only want to work at a gym, but al...
  • 12/3/2024 12:00:00 AM

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Future Opening: Operations Manager
  • British Swim School
  • Ashburn, VA
  • Future Opening: Operations Manager Part Time Hybrid - US Responsive recruiter A position at British Swim School is more ...
  • 12/2/2024 12:00:00 AM

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Logistics Coordinator - Skillbridge
  • JK Moving Services
  • Sterling, VA
  • Overview: Coordinates the planning and implementation of local dispatch activities; vehicle scheduling, allocation; comm...
  • 12/2/2024 12:00:00 AM

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Phlebotomist III Site Lead
  • Quest Diagnostics Incorporated
  • Leesburg, VA
  • Category Phlebotomy Location Leesburg, Virginia Job function Operations Job family Patient Services Shift Day Employee t...
  • 12/2/2024 12:00:00 AM

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Customer Service Representative
  • TalentBurst, Inc.
  • Arlington, VA
  • Title: Customer Service Representative Location: Arlington, VA (100% remote) Duration: 6 Months Start Date: new hire tra...
  • 11/30/2024 12:00:00 AM

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Senior User Support Specialist
  • CONTACT GOVERNMENT SERVICES
  • Vienna, VA
  • Senior User Support Specialist Employment Type: Full Time, Senior-level Department: Information Technology CGS is seekin...
  • 11/29/2024 12:00:00 AM

Income Estimation for Customer Service Trainer jobs
$52,899 to $72,277