Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
We are seeking a detail-oriented and organized individual to join our team as a Customer Service/Data Entry Clerk. In this role, you will be responsible for providing excellent customer service and accurately entering data into our systems. This is a great opportunity for someone who enjoys working in a fast-paced office environment and has strong administrative skills.
Duties:
- Provide exceptional customer service by responding to inquiries and resolving issues promptly and professionally
- Accurately enter customer information, and other data into our database
- Assist with general clerical tasks such as filing, scanning, and organizing documents
- Collaborate with other team members to ensure efficient workflow and customer satisfaction
Qualifications:
- High school diploma or equivalent required
- Strong attention to detail and ability to maintain accuracy while entering data
- Excellent organizational and time management skills
- Previous experience in a customer service or data entry role is preferred
- Ability to type at least 40 words per minute
Benefits:
Join our team and enjoy a supportive work environment, competitive pay, and opportunities for career growth. Apply today to become part of our dedicated team of professionals.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
0 Customer Service Trainer jobs found in Akron, OH area