Customer Service Trainer jobs in Albany, NY
Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Service Trainer jobs
- Clarke Customer Care
-
Rensselaer, NY
FULL_TIME
-
Are you a hard-working, independent, and mechanically-inclined professional? Are you looking for a stable and satisfying career that pays well? One where you work with both your hands and your mind? If you’re confident, good with people, and like solving problems, we have the career for you.
We are an established, professional company and offer full benefits:
- Family medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off and paid holidays
- Matching 401K
- Access to unlimited overtime
- Bonus opportunities
- Career path
- Paid training
- Potential tuition reimbursement
- Smart phone
- Dispatch from your home with company vehicle
Candidates must:
- Embrace our core values of Leadership, Cohesion and Consistency
- Possess a great attitude and professional appearance
- Want to work in an environment that recognizes and rewards potential
- Enjoy the customer service side of the job to earn the trust and goodwill of sophisticated clientele
- Have a strong work ethic and be driven to deliver exceptional service experiences
- Possess strong interpersonal and communication skills
- Be tech-savvy, as more and more of our work involves computers
- Be detail-oriented, able to follow specific process steps to ensure quality workmanship, and write accurate service notes
- Be a self-starter who is always willing to become an even better technician
- Be able to lift 60 lbs, push 100 lbs, and pull 50 lbs
- Have relevant experience or be willing to receive training
- Pass a full background and drug screen
The Appliance Service Technician role is a full-time position, Monday through Friday, plus one half-day Saturday a month.
- Just Posted
- Reynolds and Reynolds
-
Albany, NY
FULL_TIME
- Position description:The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to th...
- 25 Days Ago
- WildPlay
-
Voorheesville, NY
FULL_TIME
- WildPlay Thacher seeks enthusiastic, fun-loving people to guide our guests through our forested zip line adventure park. Get paid to play at Thacher State Park with us! If you love working outdoors wi...
- 17 Days Ago
- The Nassau Companies of New York.
-
East Greenbush, NY
FULL_TIME
- Don't miss our next opportunity to join a team that excels in best-in-class service! We are currently accepting applications for our April 1st class. Job Summary Primary point of contact for servicing...
- 18 Days Ago
- Pep Boys
-
Albany, NY
FULL_TIME
- Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the servi...
- 18 Days Ago
- Carvana
-
Albany, NY
FULL_TIME
- We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one o...
- 18 Days Ago
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0 Customer Service Trainer jobs found in Albany, NY area
About Albany, New York
were up 1.5% from a year ago