Customer Service Trainer jobs in Colorado Springs, CO

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative
  • D3/A-OK Appliance Service Inc
  • Colorado, CO FULL_TIME
  • Benefits/Perks
    • Flexible Scheduling
    • Growth and Career Advancement Opportunities
    • Great Working Environment
     Company Overview
    D3/A-OK Appliance Service has established itself as a leading service company that delivers exceptional, convenient customer service. As Whirlpool Corporation's only W Service company in Colorado Springs, Colorado, we receive unparalleled support and training to service their trusted brands, including Whirlpool, Amana, Kitchenaid, Maytag, and JennAir. We regularly service elite brands such as Wolf, Sub Zero, Bosch, Miele, and many more. 
     
    Job Summary
    D3/A-OK Appliance Service is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are responsible for handling service requests and customer complaints, as well as the coordination of our Technician’s schedules to maximize productivity and ensure prompt, courteous, and efficient service to all customers.
    This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
     
    Responsibilities 
    • Receive incoming and make outbound calls/ texts in a professional and courteous manner
    • Schedule customers, collect payments and billing
    • Assign jobs based on routes and driver location.
    • Customer data entry
    • Proactively gain and fully understand our portfolio of products and services.
    • Must effectively handle multiple tasks at the same time while being consistently interrupted by phone calls, emails, and competing priorities
    • Must have the ability to analyze data from previous appointments and technician's performance and technical ability, and apply this to new appointments, ensuring the appropriate technician is sent
     
    Qualifications
    • Prior customer service experience
    • Previous experience in Appliance Repair background major plus point.
    • Strong written and verbal communication skills  
    • Detail-oriented with strong data entry skills
    • Positive Attitude
    • Team player who can work independently
     
  • 18 Days Ago

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Customer Service
  • The Apothecary Shoppe
  • Montrose, CO FULL_TIME
  • Hello! Looking for a new professional career in the medical field? This position is a professional medical position. Must present clean, professional and well spoken and have three professional workin...
  • Just Posted

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Trainer
  • Planet Fitness - Baseline Fitness
  • Colorado, CO OTHER
  • Job Details Job Location: Colorado Springs - Main (CSII) - Colorado Springs, CO Position Type: Full Time Salary Range: $15.00 Hourly Job Category: Customer Service DescriptionJob Summary The Trainer w...
  • 1 Day Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Ridgway, CO FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 19 Days Ago

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Customer Service Coordinator
  • Keysight Technologies, Inc.
  • Colorado, CO OTHER
  • Overview Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world's visionaries and innovators in electronic design, simulation, prototyping, t...
  • 19 Days Ago

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Customer Service Representatives
  • Pizza Hut
  • Cañon City, CO FULL_TIME
  • Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're a...
  • 19 Days Ago

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0 Customer Service Trainer jobs found in Colorado Springs, CO area

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Asst. Customer Service Coordinator
  • Team USA
  • Colorado Springs, CO
  • ** Asst. Customer Service Coordinator** **Job Category****:** Food Service **Requisition Number****:** ASSTC002208 Showi...
  • 3/27/2024 12:00:00 AM

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Customer Service Advisor
  • USAA
  • Colorado Springs, CO
  • Why USAA? Lets do something that really matters. We have an important mission: serving the members of the military commu...
  • 3/26/2024 12:00:00 AM

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Call Center Representative
  • USAA
  • Colorado Springs, CO
  • Why USAA? Lets do something that really matters. We have an important mission: serving the members of the military commu...
  • 3/25/2024 12:00:00 AM

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Customer Support Representative
  • USAA
  • Colorado Springs, CO
  • Why USAA? Lets do something that really matters. We have an important mission: serving the members of the military commu...
  • 3/25/2024 12:00:00 AM

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Customer Service Coordinator
  • USAA
  • Colorado Springs, CO
  • Why USAA? Lets do something that really matters. We have an important mission: serving the members of the military commu...
  • 3/25/2024 12:00:00 AM

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Customer Service Associate
  • USAA
  • Colorado Springs, CO
  • Why USAA? Lets do something that really matters. We have an important mission: serving the members of the military commu...
  • 3/25/2024 12:00:00 AM

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Customer Service Insurance - Sales
  • USAA
  • Colorado Springs, CO
  • Why USAA? Lets do something that really matters. We have an important mission: serving the members of the military commu...
  • 3/25/2024 12:00:00 AM

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Client Succcess Specialist
  • MasterDrive of Denver
  • Castle Rock, CO
  • Job Description Job Description Our goal is simple: provide the driving skills to stay safe for a lifetime. Our customer...
  • 3/24/2024 12:00:00 AM

Colorado Springs is a home rule municipality that is the largest city by area in Colorado as well as the county seat and the most populous municipality of El Paso County, Colorado, United States. Colorado Springs is located in the east central portion of the state. It is situated on Fountain Creek and is located 60 miles (97 km) south of the Colorado State Capitol in Denver. At 6,035 feet (1,839 m) the city stands over 1 mile (1.6 km) above sea level, though some areas of the city are significantly higher and lower. Colorado Springs is situated near the base of Pikes Peak, which rises 14,115 f...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$49,798 to $69,138
Colorado Springs, Colorado area prices
were up 2.3% from a year ago

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