Customer Service Trainer jobs in Fort Collins, CO

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

T
Customer service
  • TEKsystems
  • Fort Collins, CO FULL_TIME
  • Description :

    • Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications.
    • Provide prompt, accurate answer to order / tracking questions and process order entry requests from customers through telephone, online and email
    • Input customer orders and customer transactions into the company’s order entry database
    • Checks and releases various order holds as assigned for the position
    • Assists with requests on pricing, shipping, product availability, terms and conditions and item information
    • Identify and enter sales leads
    • Hours : Monday-Friday 6AM-6PM
    • On site : Loveland CO, 80538
    • Long Term Opportunity
    • Pay Rate : $20 / hr

    Experience Needed :

    • Customer service
    • Customer support
    • Troubleshooting
    • Call center
    • Technical support

    MUST HAVE

    • 1 to 2 years of recent customer service experience
    • Ability and desire to work in a fast-paced environment
    • Proficient computer skills (Microsoft Office Suite, Excel & Outlook) required
    • Critical thinking and multi-tasking skills required

    Work Environment :

    • Once temps are exceeding all 90 day expectations temps will be allowed a flex day on Fridays to work from home.
    • There is opportunity to make up to $30 / hour in the Customer Service department long term at Hach without getting into a management level position.

    Description :

    • Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications.
    • Provide prompt, accurate answer to order / tracking questions and process order entry requests from customers through telephone, online and email
    • Input customer orders and customer transactions into the company’s order entry database
    • Checks and releases various order holds as assigned for the position
    • Assists with requests on pricing, shipping, product availability, terms and conditions and item information
    • Identify and enter sales leads
    • Hours : Monday-Friday 6AM-6PM
    • On site : Loveland CO, 80538
    • Long Term Opportunity
    • Pay Rate : $20 / hr

    Experience Needed :

    • Customer service
    • Customer support
    • Troubleshooting
    • Call center
    • Technical support

    MUST HAVE

    • 1 to 2 years of recent customer service experience
    • Ability and desire to work in a fast-paced environment
    • Proficient computer skills (Microsoft Office Suite, Excel & Outlook) required
    • Critical thinking and multi-tasking skills required

    Work Environment :

    • Once temps are exceeding all 90 day expectations temps will be allowed a flex day on Fridays to work from home.
    • There is opportunity to make up to $30 / hour in the Customer Service department long term at Hach without getting into a management level position.

    About TEKsystems :

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

    We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

    As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

    That's the power of true partnership. TEKsystems is an Allegis Group company.

    Last updated : 2024-03-04

  • 20 Days Ago

B
Customer Service Attendant
  • Breeze Thru Car Wash
  • Fort Collins, CO FULL_TIME
  • Customer Service Attendant (CSA) #MoreThanWashingCars Are you looking for a stimulating work environment at a company that cares about you and values your growth & development? What to Expect: Learn &...
  • 18 Days Ago

M
Sales & Customer Service Associate
  • Massage Envy
  • Fort Collins, CO OTHER
  • Overview FDSAWhere Better Careers Begin!Do you have a passion for helping others? At the Massage Envy Fort Collins, Colorado franchise, we support and inspire you to be your best while we work togethe...
  • 18 Days Ago

F
CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Wiggins, CO FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 19 Days Ago

G
Cashier and Customer Service
  • Gas Station and Convenience Store
  • Fort Collins, CO FULL_TIME
  • A gas station & convenience store in Fort Collins is looking few store associates. As a Store Associate, you're the first point of contact and a friendly face for our customers. In our store's sales a...
  • 19 Days Ago

V
Customer Service Representative
  • Vero Networks
  • Evans, CO FULL_TIME
  • Customer Service Representative Vero was founded in Colorado in 2022 to build fiber networks for underserved schools. Since that time, we have grown to serve over 50 school districts throughout the US...
  • 19 Days Ago

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0 Customer Service Trainer jobs found in Fort Collins, CO area

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Cashier
  • Raising Cane's
  • Fort Collins, CO
  • Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $15.85 - $16.50 / hour As a C...
  • 3/28/2024 12:00:00 AM

R
Cook
  • Raising Cane's
  • Fort Collins, CO
  • Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $15.85 - $16.50 / hour As a C...
  • 3/28/2024 12:00:00 AM

L
Lead Lifeguard-Chilson/Winona/Swim Beach
  • Loveland, CO
  • Loveland, CO
  • ** Lead Lifeguard-Chilson/Winona/Swim Beach** **Job Category****:** Recreation **Requisition Number****:** LEADL02206 Sh...
  • 3/28/2024 12:00:00 AM

C
Instructional Coordinator MBA - Open Pool
  • Colorado State University
  • Fort Collins, CO
  • Posting Details Posting Detail Information Working Title Instructional Coordinator MBA - Open Pool Position Location For...
  • 3/28/2024 12:00:00 AM

R
FRY Cook AND Cashier
  • Raising Cane's
  • Longmont, CO
  • Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $15.85 - $16.50 / hour As a C...
  • 3/28/2024 12:00:00 AM

W
Store Support Team Trainer (Customer Service, Front End Support)
  • Whole Foods Market Inc.
  • Boulder, CO
  • **Store Support Team Trainer (Customer Service, Front End Support)** Department Store Job Type Regular Location Boulder,...
  • 3/26/2024 12:00:00 AM

A
Part-Time: Instructor III, Corporate Training
  • Aims Community College
  • Greeley, CO
  • Are you a current Aims Employee, Temp, or Student? If so, to help avoid future access issues, please apply through your ...
  • 3/26/2024 12:00:00 AM

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Colorado: Bather/Groomer Trainee
  • PetSmart
  • Greeley, CO
  • YOUR GROOMING CAREER: Start your career in grooming as a Groomer Trainee! As a Groomer Trainee in our Grooming Salon, yo...
  • 2/2/2021 12:00:00 AM

Fort Collins is the Home Rule Municipality that is the county seat and the most populous municipality of Larimer County, Colorado, United States. Situated on the Cache La Poudre River along the Colorado Front Range, Fort Collins is located 56 mi (90 km) north of the Colorado State Capitol in Denver. With a 2016 estimated population of 161,000, it is the fourth most populous city in Colorado after Denver, Colorado Springs, and Aurora. Fort Collins is a midsize college city, home to Colorado State University. Fort Collins is situated at the base of the Rocky Mountain foothills of the northern Fr...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$49,073 to $68,130
Fort Collins, Colorado area prices
were up 2.3% from a year ago

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