Customer Service Trainer jobs in Gulfport, MS

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Representative, Customer Service
  • LCI Brand
  • Hattiesburg, MS FULL_TIME
  • LC Industries – Job Description

    Base Supply Center Sales Rep

     

    I.                JOB DESCRIPTION

    Department:    Base Supply Center

    Location:         Various

    Reports to:      Store Manager

     

    II.             STATEMENT OF PURPOSE

    Increase sales volume and customer base for LCI Base Supply Centers in assigned territory.  Sell LCI products and services to federal customers and eligible government contractors in assigned territory.

     

    III.           RESPONSIBILITY FOR WORK OF OTHERS

    None.

     

    IV.           BUSINESS COMMUNICATION

    Must be capable of clearly presenting business information to customers, co-workers, staff and management using verbal and written methods.

     

    V.              SUPERVISION REQUIRED

    Intermittent, with weekly goals and monthly performance reviews.

     

    1. EDUCATION REQUIRED

    High School Graduate, with two years relevant training.

     

    • TRAINING AND SPECIALIZED KNOWLEDGE REQUIRED

    Must be skilled in sales fundamentals, interpersonal relationships, problem solving and goal setting.  Must be computer literate and have training in word processing, spreadsheets, and presentation fundamentals.  Some government experience or sales history preferred.

     

    VIII.      EXPERIENCE REQUIRED

    Five years experience in sales related field.  Preferably within a military or retail environment.

     

    IX.           TRAVEL REQUIRED

    None

     

    1. SPECIFIC DUTIES AND RESPONSIBILITIES
    • Develop new customers, both on base and surrounding area, for LCI Base Supply Centers.
    • Expand business of current customer base through sales calls, special programs, legal incentives, and needs fulfillment.
    • Identify new opportunities for increased market share.
    • Sell LCI products to key government direct buyers.
    • Eliminate, through planned sales calls, non-buying customers.
    • Solve customer sales and service issues through direct intervention.
    • Assist in planning and executing BSC special events such as vendor fairs.
    • Participate in vendor fairs and other ‘on base’ promotions.
    • Build long term, positive business relationships with key customers.
    • Identify and respond to new business opportunities.
    • Prioritize sales and call efforts by customer volume and potential.
    • Sell e-Commerce sites to federal customers outside the reach of current supply centers.
    • Keep accurate account records of customers and non-buy customers.
    • Other duties as may be directed by store manager.
    • PHYSICAL DEMANDS
    • While performing the duties of this job, the employee is in a moderate office environment. The employee is regularly required to sit; stand; walk and use hands.
    • WORK ENVIRONMENT
    • The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.
    • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

  • 15 Days Ago

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Customer Service Representative
  • Southern Company
  • Hattiesburg, MS OTHER
  • Customer Service Representative Job Summary: The Customer Service Representative is responsible for the processing of payments, responding to customer inquiries, request, complaints and sales. Job fun...
  • 15 Days Ago

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Store Customer Service Specialist
  • Sherwin-Williams
  • Hattiesburg, MS FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
  • 15 Days Ago

5
Customer Service Attendant
  • 5 Minute Express Carwash
  • Hattiesburg, MS FULL_TIME,PART_TIME
  • Responsibilities:- Provide excellent customer service to all customers- Greet customers and assist with product selection- Inform customers the benefits to unlimited membership pricing- Maintain a pos...
  • 15 Days Ago

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Customer Service Representative
  • Domino's Franchise
  • Columbia, MS FULL_TIME
  • Company Description Help customers with great customer service and make sure food gets out to the right people in a great time. That is held at the best Dominos standerds. Job Description CSR's help c...
  • 16 Days Ago

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Security / Customer Service Rep
  • Coast Transit Authority
  • Gulfport, MS PART_TIME
  • Current opening is for our Part Time Night Shift Position: 9:00pm - 5:00am (Thursday, Friday, Saturday and Sunday) Job Summary: This position is in continual contact with the general public as well as...
  • 16 Days Ago

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0 Customer Service Trainer jobs found in Gulfport, MS area

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Field Application Specialist - HammerHead
  • The Toro Company
  • Biloxi, MS
  • Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
  • 4/24/2024 12:00:00 AM

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Day Custodian
  • Crunch
  • Diberville, MS
  • Crunch Fitness is now accepting applications for qualified Cleaning Professionals who are ready to be a part of a team, ...
  • 4/23/2024 12:00:00 AM

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Staff Development Coordinator/Educator (RN)
  • Consulate Health Care
  • Gulfport, MS
  • Looking for qualified Staff Development Coordinator Licensed (RN)/Educator for our CNA training Program to join our team...
  • 4/22/2024 12:00:00 AM

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Day Custodian
  • Crunch Fitness
  • Long Beach, MS
  • Benefits: Employee discounts Opportunity for advancement Training & development Crunch Fitness is now accepting applicat...
  • 4/22/2024 12:00:00 AM

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Medicare Sales Representative - Jackson County, MS (Pascagoula area)
  • Humananews
  • Pascagoula, MS
  • **Medicare Sales Representative Jackson County, MS (Pascagoula area)** Location: Ridgeland, MS Location Type: Remote Add...
  • 4/22/2024 12:00:00 AM

C
Aquatics Director
  • CROSS GATES FAMILY FITNESS
  • Slidell, LA
  • Job Description Reports to: General Manager Summary/objective The Aquatics Director is responsible for the development, ...
  • 4/22/2024 12:00:00 AM

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Member Services Representative Opener
  • Crunch
  • Long Beach, MS
  • Benefits: Employee discounts Opportunity for advancement Training & development Crunch Fitness is currently seeking indi...
  • 4/21/2024 12:00:00 AM

Gulfport is the second-largest city in Mississippi after the state capital, Jackson. Along with Biloxi, Gulfport is the other county seat of Harrison County and the larger of the two principal cities of the Gulfport-Biloxi, Mississippi Metropolitan Statistical Area, which is included in the Gulfport-Biloxi-Pascagoula, Mississippi Combined Statistical Area. As of the 2010 census, the city of Gulfport had a total population of 67,793. It is also home to the US Navy Atlantic Fleet Seabees. According to the United States Census Bureau, the city had a total area of 64.2 sq mi (166.4 km2), of which ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$44,086 to $61,208
Gulfport, Mississippi area prices
were up 1.2% from a year ago

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