Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
About us
Peppers Food Service is a small business in Antioch, TN. We are professional, customer-centric, fast-paced and our goal is to empower businesses in the food service industry with the highest quality fresh produce, meat, poultry, seafood, spices, and more..
Our work environment includes:
We are looking for a Customer Service Representative to join our team and provide exceptional customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing assistance with product information. The ideal candidate will have excellent communication skills, BILINGUAL PROFICENCY IN ENGLISH & SPANISH, a strong customer service background, and the ability to remain professional and courteous in all interactions.
Responsibilities:
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 35 – 45 per week
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Work Location: In person
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0 Customer Service Trainer jobs found in Nashville, TN area