Customer Service Trainer jobs in Pine Bluff, AR

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Care Specialist - Customer Service Rep
  • Bert Black Service Companies
  • Bluff, AR FULL_TIME
  • Elevate your career with Bert Black Service Companies! We're on the lookout for a dynamic individual to join our team as a Customer Care Specialist - Customer Service Rep in Pine Bluff, AR. You'll enjoy a competitive salary ranging from $32,000 to $42,000 annually, coupled with an extensive benefits package. This includes health, dental, vision, a flexible spending account (FSA), retirement plans, paid vacation, paid holidays, paid training, company-provided uniforms, and ample opportunities for career advancement!


    WHAT YOUR DAY ENTAILS

    As a Customer Care Specialist - Customer Service Rep, your workweek will be full-time, Monday through Friday, between 8 AM and 4:30 PM, offering flexibility for extended hours, nights, or weekends when required.

    Your day is a dynamic blend of answering customer calls, booking jobs, and conducting follow-ups to ensure a positive customer experience. Your adept communication skills shine as you engage with customers, vendors, and internal teams via phone, email, and written correspondence. Proactively reaching out for appointment reminders and maintaining an accurate customer database showcase your initiative and organizational prowess. Your commitment to customer satisfaction is evident as you promptly address service issues and navigate conflict resolution with professionalism, ensuring a seamless and efficient operation.


    OUR IDEAL CANDIDATE

    We're looking for a Customer Care Specialist - Customer Service Rep who can meet the following requirements:

    • High school diploma or equivalent
    • Strong ability to communicate clearly in a positive, nurturing manner
    • Basic computer skills
    • Geographical knowledge of the service area and/or map reading skills
    • Excellent customer service skills with the desire to exceed customer expectations
    • Highly organized with good attention to detail
    • Thrives in a team-oriented environment

    Having customer service experience is preferred but not required!


    COME THRIVE WITH US!

    At Bert Black Service Companies, we are dedicated to providing exceptional repair services to our customers. With over 45 years of experience, our mission is to deliver outstanding results while maintaining the highest standards of professionalism, integrity, and customer satisfaction. Join our reputable company and contribute to our legacy of excellence!

    Our initial application process is designed to be quick, easy, and mobile-friendly. Unlock a world of opportunities for career advancement with Bert Black Service Companies. Your exciting journey starts now!

  • 1 Day Ago

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Customer Care Specialist
  • Bert Black Service Companies
  • Bluff, AR FULL_TIME
  • Are you ready to embark on an exciting career journey? Look no further! Bert Black Service Companies, nestled in the vibrant city of Pine Bluff, AR, is searching for a dedicated individual to join our...
  • 21 Days Ago

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Customer care associate
  • Bert Black Service Companies
  • Bluff, AR FULL_TIME
  • Embark on a career that goes beyond the ordinary Bert Black Service Companies is on the lookout for a Customer Care Associate to join our exceptional team in Pine Bluff, AR. If you're fueled by a pass...
  • 24 Days Ago

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Customer Service
  • Pollo LLC
  • White, AR FULL_TIME
  • Customer ServiceAs a Customer Service person, you are responsible for establishing warm and sincere contact with each and every guest; setting up the drive thru, lobby, and front line areas; taking an...
  • 15 Days Ago

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Customer Service
  • Pollo LLC
  • Bluff, AR FULL_TIME
  • Customer ServiceAs a Customer Service person, you are responsible for establishing warm and sincere contact with each and every guest; setting up the drive thru, lobby, and front line areas; taking an...
  • 15 Days Ago

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Trainer
  • FARMERS AND MERCHANTS BANK and The Bank of...
  • Stuttgart, AR FULL_TIME
  • Welcome to Farmers & Merchants Bank and The Bank of Fayetteville. Our bank culture is driven by a Mission Statement to improve the well-being and promote the success of our employees and customers by ...
  • 1 Day Ago

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0 Customer Service Trainer jobs found in Pine Bluff, AR area

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FT Customer Experience Agent (Work From Home)>
  • Ramp
  • Pine Bluff, AR
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $55K per year / Medical, dental & vision / 401k / WFH stipe...
  • 3/28/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Pine Bluff, AR
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE
  • Dollar Tree Family Dollar - Dollar Tree, Inc.
  • Pine Bluff, AR
  • Provides customer engagement in positive and approachable manner. - Assists in maintaining a clean, well-stocked store f...
  • 3/28/2024 12:00:00 AM

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FT Inbound Phone Support Agent - Work From Home>
  • Signpost
  • Pine Bluff, AR
  • [Call Center / Fully Remote] - Anywhere in U.S. / $17+ per hour / Health, dental, and vision / 401k / PTO / Equipment pr...
  • 3/28/2024 12:00:00 AM

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Account Associate - State Farm Agent Team Member
  • Archie Sanders - State Farm Agent
  • Pine Bluff, AR
  • Job Description Job Description Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the ...
  • 3/27/2024 12:00:00 AM

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DFA SERVICE REPRESENTATIVE
  • Arkansas Government Job
  • Pine Bluff, AR
  • DFA SERVICE REPRESENTATIVE Date: Mar 21, 2024 Req ID: 37502 Location: Pine Bluff, AR, US, 71601 Category: DFA - REVENUE ...
  • 3/27/2024 12:00:00 AM

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Customer Relations Representative - State Farm Agent Team Member
  • Archie Sanders - State Farm Agent
  • Pine Bluff, AR
  • Job Description Job Description Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the ...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative - State Farm Agent Team Member
  • Archie Sanders - State Farm Agent
  • Pine Bluff, AR
  • Job Description Job Description Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the ...
  • 3/25/2024 12:00:00 AM

Pine Bluff is the tenth-largest city in the state of Arkansas and the county seat of Jefferson County. It is the principal city of the Pine Bluff Metropolitan Statistical Area and part of the Little Rock-North Little Rock-Pine Bluff Combined Statistical Area. The population of the city was 49,083 in the 2010 Census with 2017 estimates showing a decline to 42,984. The city is situated in the Southeast section of the Arkansas Delta and straddles the Arkansas Timberlands region to its west. Its topography is flat with wide expanses of farmland, consistent with other places in the Delta Lowlands....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$44,780 to $62,170
Pine Bluff, Arkansas area prices
were up 1.2% from a year ago

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