Customer Service Trainer jobs in Sumter, SC
Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Service Trainer jobs
General Manager - Customer Service
- Enmarket
-
Manning, SC
FULL_TIME
-
The General Manager is responsible for leading a team of up to 25 employees and driving success in all aspects of the retail operation. You will continually deliver on Enmarkets mission to Enrich Lives through a focus on friendly service, food execution, cleanliness, building talent, and driving success.
RESPONSIBILITIES
Being passionate about the customer service and retail industry while coaching, developing, empowering, and holding accountable all team members to deliver an exceptional customer experience while developing and sustaining a profitable environment.
Responsible for maintaining the highest standards of store appearance and operation.
Responsible for the day-to-day activities of the retail operation, proactively helping in any area where it is needed.
Recruiting, interviewing, hiring and ensuring effective orientation and training of the highest caliber candidates.
Analyzing, recognizing, and proactively managing sales, margin, product inventory levels, cash and inventory, and purchase trends. Utilizing other reporting metrics to maximize bottom line profitability at store level.
Ensuring the company marketing plans and procedures are executed at store level consistently.
Consistently maintain adequate inventory levels through effective ordering which supports driving sales and minimizing non-productive inventory.
On a day-to-day basis, ensuring safety, health, food safety, and sanitation requirements are met in accordance with federal, state, local and company standards.
Responsible for effective employee scheduling and payroll management to maximize daily sales while achieving company labor targets.
Completing all required daily and monthly paperwork and required reporting.
Effectively communicating with all subordinates, peers, and all levels of upper management.
Complete accurate and timely employee performance reviews.
Completing competition surveys as requested by upper management.
Communicating and supporting the companys mission, vision, and values.
Implementing and enforcing all company policies, rules and procedures.
Responsible for executing at store level the fuel pricing strategy including timely and accurate fuel surveys and price changes.
Assisting to ensure high level of employee morale and engagement through enhanced communication, role modeling, employee recognition, consistent feedback, along with direct accountability.
Build and maintain effective business relationships with our vendor partners.
A proactive business manager in all aspects of store operations to achieve company goals and be able to read, understand, and react to P&L and other analytical reports.
Ensure positive employee relations at store level inclusive of resolving all employee problems and disputes in a timely manner. Reaching out for assistance and guidance from the District Manager and Human Resources representatives when necessary.
Responsible for being a catalyst for change and embracing change within the organization as it occurs.
Ability to work all shifts as needed.
High School Diploma or GED is required.
2 years management experience in food service, retail, or restaurant preferred
Previous experience working in high-volume, guest-focused, transactional environment preferred
Excellent written and verbal communication skills
Ability to work 50 hours weekly
Must be able to work a flexible schedule including weekends and holidays
Ability to bend, stretch, reach, locate, stack, and lift inventory weighing up to 40 pounds.
Must meet all requirements expected of an Enmarket Store Associate
Eligibility Requirements:
Hiring is contingent upon eligibility to work in the U.S.
-----------------------------------------------------------------------------------------------------------------------------------------------Enmarket is an EEO/AA employer and committed to creating an environment that values and supports diversity and inclusiveness across our organizations. We encourage applications from qualified individuals who will help us achieve this mission. Enmarket prohibits discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status.
This position description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. No part of this position description shall be construed as an employment contract. Employment with Enmarket is at will and constrained by the laws of the state wherein the employee performs the service for the company.About the Company:
Enmarket
- 6 Days Ago
New Store Customer Service
- Circle K
-
Sumter, SC
FULL_TIME
- Store 2723417: 2000 Wedgefield Rd, Sumter, South Carolina 29154Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Represe...
- 8 Days Ago
Customer Service Associate - Temporary
- Walgreens Boots Alliance
-
SUMTER, SC
TEMPORARY
- Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Custom...
- 9 Days Ago
Customer Service Representative
- 1st Choice Quality Heating & Air
-
Manning, SC
FULL_TIME
- 1st Choice Quality Heating & Air has over 30 years’ experience. We are proud to be South Carolina's leading HVAC company in honesty, integrity, and good quality service. The only way we achieve this g...
- 10 Days Ago
PT Customer Service Leader
- Food Lion
-
Andrews, SC
FULL_TIME
- Address: USA-SC-Andrews-415 Brooks Road Store Code: Store 01389 Front End (7222889) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 195...
- Just Posted
PT Customer Service Leader
- Food Lion
-
Sumter, SC
FULL_TIME
- Address: USA-SC-Sumter-5700 Broad Street Ext Store Code: Store 01475 Front End (7224690) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve sinc...
- Just Posted
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0 Customer Service Trainer jobs found in Sumter, SC area
Physical Therapist
- BenchMark Physical Therapy
-
Camden, SC
- BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapist to join our ...
- 4/14/2024 12:00:00 AM
Physical Therapist - Pelvic Health
- Drayer Physical Therapy
-
Camden, SC
- Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapist to join our tea...
- 4/14/2024 12:00:00 AM
Physical Therapist
- Hiring Now!
-
Camden, SC
- BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapist to join our ...
- 4/14/2024 12:00:00 AM
Physical Therapist - Pelvic Health
- Hiring Now!
-
Camden, SC
- Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapist to join our tea...
- 4/14/2024 12:00:00 AM
Full Time Self Storage Relief Manager
- Universal Storage Group
-
Columbia, SC
- Put your life experience to work for us at Universal Storage Group! Do you share our CORE Values? Whatever It Takes Be t...
- 4/12/2024 12:00:00 AM
Sales Consultant - Columbia, SC
- PulteGroup, Inc.
-
Columbia, SC
- We know that BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM! How would you like to be part of a team th...
- 4/11/2024 12:00:00 AM
Laboratory Courier/Lab Aid (Fresno, CA)
- Iehinc
-
Columbia, SC
- IEH Laboratories, a Leader in Food Safety, is now accepting applications for the Laboratory Courier/Lab Aid position at ...
- 4/11/2024 12:00:00 AM
Bather / Groomer Trainee
- PetSmart
-
Columbia, SC
- YOUR GROOMING CAREER: Start your career in grooming as a Groomer Trainee! As a Groomer Trainee in our Grooming Salon, yo...
- 12/29/2017 12:00:00 AM
About Sumter, South Carolina
Sumter /ˈsʌmtər/ is a city in and the county seat of Sumter County, South Carolina, United States. Known as the Sumter Metropolitan Statistical Area, the namesake county adjoins Clarendon and Lee to form the core of Sumter-Lee-Clarendon tricounty area of South Carolina that includes the three counties in the east central Piedmont. The population was 39,643 at the 2000 census, and it rose to 40,524 at the 2010 census.
Known as the Gamecock City,[citation needed] Sumter lies near the geographic center of the state of South Carolina at 33°55′37″N 80°21′49″W / 33.92694°N 80.36361°W / 33.92694; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$44,838 to $62,253
Sumter, South Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Customer Service Trainer do?
Customer Service Trainer in High Point, NC
Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
December 27, 2019
Customer Service Trainer in Toledo, OH
The specific duties of customer service representatives vary by industry.
December 11, 2019
Customer Service Trainer in Rochester, NY
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
December 08, 2019