Customer Service Trainer jobs in Tallahassee, FL

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Entry Level Traveling Customer Trainer
  • Reynolds and Reynolds
  • Tallahassee, FL FULL_TIME
  • Position description:

    The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.

    In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.

    When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. Since you will be working from a home office, we will provide you with a company cell phone, laptop, and printer-scanner-copier equipment.

    Training:

    Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds’ solutions ‘in action’ by visiting car dealerships that already utilize our solutions on a daily basis.

    Requirements:
    • Bachelor's degree or equivalent experience
    • Ability to travel 80% of the time
    • Outgoing, friendly personality
    • Strong written and verbal communication skills
    • Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
    • Must have reliable home internet with sufficient bandwidth for video conferencing


    Benefits:
    We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

    - Medical, dental, vision, life insurance, and a health savings account
    - 401(k) with up to 6% matching
    - Paid vacation and sick days
    - Eight paid holidays
    - Referral bonuses
    - Working remotely with a company cell phone, laptop, and other provided home office equipment
    - Professional development and training
    - Promotion from within
  • 23 Days Ago

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Customer Service Representative
  • CFS Of Tallahassee, LLC
  • Tallahassee, FL FULL_TIME
  • VERY IMPORTANT:Please read the entire ad and follow the instructions.Basic office responsibilities to include answering phones, accepting customer payments. Outbound calls to remind customers of past ...
  • 14 Days Ago

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WFH Customer Service Rep.
  • AO Globe Life
  • Tallahassee, FL FULL_TIME
  • Join Our Legacy: Protecting Families Since 1951 - Work from Home Opportunity!Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health produc...
  • 14 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Dollar Tree Family Dollar
  • Bainbridge, GA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 15 Days Ago

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Customer Service Representative
  • ATS Welding Inc.
  • Tallahassee, FL FULL_TIME
  • Company DescriptionATS Welding Inc. is a privately owned company engaged in the oil and gas industry, specializing in industrial field services including construction, maintenance and fabrication of p...
  • 15 Days Ago

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Lead Customer Service Representative
  • Circle K
  • Quitman, GA FULL_TIME
  • Store 2745148: 401 E Screven St, Quitman, Georgia 31643Availability - Shift/Days Flexible Availability Lead Customer Service RepresentativeWe want you to join our team as a Customer Service Representa...
  • 16 Days Ago

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0 Customer Service Trainer jobs found in Tallahassee, FL area

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Pilates Instructor
  • Club Pilates - North Tallahassee
  • Tallahassee, FL
  • Job Description Job Description We are looking for Pilates instructors with confidence in working with all levels of cli...
  • 4/23/2024 12:00:00 AM

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Financial Professional
  • Global Financial Impact - Brian Garcia
  • Tallahassee, FL
  • Job Description Job Description The position is fully remote, great for the stay-at-home career seeker or those who woul...
  • 4/23/2024 12:00:00 AM

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Applications Architect - (1220)
  • V2Soft
  • Tallahassee, FL
  • V2Soft ( www.v2soft.com ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico...
  • 4/22/2024 12:00:00 AM

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Service Manager - Compensation Package up to $55k per year!!
  • Popeyes
  • Tallahassee, FL
  • We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable din...
  • 4/22/2024 12:00:00 AM

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Regional Safety Supervisor - TRS
  • Trees Llc
  • Tallahassee, FL
  • The Regional Safety Supervisor partners with related work groups in an effort to facilitate knowledge transfer, identify...
  • 4/22/2024 12:00:00 AM

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Certified Personal Trainer
  • Youfit Health Clubs Inc
  • Tallahassee, FL
  • ** Certified Personal Trainer** **Job Category****:** Personal Training **Requisition Number****:** CERTI08734 Showing 1...
  • 4/21/2024 12:00:00 AM

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Java Architect
  • Compunnel Inc.
  • Tallahassee, FL
  • Job Description FDLE requires the services of one Applications Architect for BSE system software development and support...
  • 4/21/2024 12:00:00 AM

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Psychometrician
  • Pearson
  • Tallahassee, FL
  • Psychometrician Opening - Evaluation Systems group of Pearson Job Responsibilities Serve as lead psychometrician on the ...
  • 4/19/2024 12:00:00 AM

Tallahassee (/ˌtæləˈhæsi/) is the capital city of the U.S. state of Florida. It is the county seat and only incorporated municipality in Leon County. Tallahassee became the capital of Florida, then the Florida Territory, in 1824. In 2017, the population was 191,049, making it the 7th-largest city in the U.S state of Florida, and the 126th-largest city in the United States. The population of the Tallahassee metropolitan area was 382,627 as of 2017[update]. Tallahassee is the largest city in the Florida Panhandle region, and the main center for trade and agriculture in the Florida Big Bend and S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$45,189 to $62,740
Tallahassee, Florida area prices
were up 1.5% from a year ago

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