Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Position : Customer Service, CMN Location : Monroe, MI
Job Id : 1837 # of Openings : 1 MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70 years!
MSC is a 12-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work - 2023! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.
In Addition, we are very proud to share that we have been awarded the distinguished honor of 2021 - HME Provider of the Year! We are hiring : FULL TIME WITH BENEFITS! APPLY TODAY!
General : As part of the CMN team, participates in monitoring and improving processes relative to the quality, appropriateness, and timeliness of the reimbursement information requirements of our order processing activities.
Starting $16.50
Responsibilities and Duties :
Qualifications : Education : Graduate of an accredited high school or GED equivalent. Experience / Knowledge / Skills / Physical Requirements :
Last updated : 2024-03-29
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