Customer Service Trainer jobs in West Orange, NJ
Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Service Trainer jobs
Customer service representative
- American Customer Care
-
Bergen, NJ
FULL_TIME
-
RESPONSIBILITIES :
- Handle customer inquiries and complaints
- Provide information about products and services
- Troubleshoot and resolve product / service issues and concerns
- Document and update customer records based on interactions
- Maintain a knowledge base of the evolving products and services
- Increase customer retention by implementing creative problem-solving skills
- Work in one or multiple queues / skill sets over various customer service platforms (email, telephone, social media, etc.)
- Handle numerous customer inquiries promptly, accurately and efficiently
TRAINING :
- Product training (Understanding of our clients’ range of products, ingredients, application, adverse effects, etc.)
- Systems training (How to use CRM and ACD Tools)
- On-the-job training (Frequently Asked Questions, Job Shadowing, etc.)
- On-line training
Last updated : 2024-03-26
- 22 Days Ago
Oracle Fusion PPM Consultant
- IT Customer Service - POST
-
Newark, NJ
CONTRACTOR
- Job title: Oracle PPM ConsultantLocation: Newark, NJQualifications· Strong experience of 10 years as an Oracle ERP Cloud Consultant focussing on Oracle Project Portfolio Management and worked ono Plan...
- 11 Days Ago
.Net Developer - W2
- IT Customer Service - POST
-
Newark, NJ
FULL_TIME
- Job title: Full Stack.Net Developer Location: Newark, NJ The client is looking for a full stack .NET Web/SQL developer who can assume responsibility for developing and maintaining applications built u...
- 27 Days Ago
Field Service Technician, Compressor Technique - Multiple Locations
- Atlas Copco Compressors LLC -North America Customer Center
-
Jersey, NJ
FULL_TIME
- Field Service Technician, Compressor Technique - Multiple Locations Functional area: Service Country: United States City: Jersey City, NJ Company name: Atlas Copco Compressors LLC Date of posting: Jan...
- 17 Days Ago
Service Technician, Compressor Technique- Morristown, NJ
- Atlas Copco Compressors LLC -North America Customer Center
-
Morristown, NJ
FULL_TIME
- Service Technician, Compressor Technique- Morristown, NJ Functional area: Service Country: United States City: Morristown, NJ Company name: Atlas Copco Compressors LLC Date of posting: Feb 1, 2024 Pas...
- 17 Days Ago
Customer Service Representative (Bilingual)
- MoneyServ/Garden State Check Cashing Service, Inc.
-
Newark, NJ
PART_TIME
- We are looking for a liable bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” ...
- 2 Months Ago
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0 Customer Service Trainer jobs found in West Orange, NJ area
Customer Care Representative
- Calico Cottage, Inc.
-
New York, NY
- ** Calico Cottage** ** Customer Care Representative** Amityville, NY 11701 **This is a non remote position at our Amityv...
- 4/19/2024 12:00:00 AM
Customer Care Specialist
- Calico Cottage, Inc.
-
New York, NY
- ** Calico Cottage** ** Customer Care Specialist** Amityville, NY 11701 **This is a non remote position at our Amityville...
- 4/19/2024 12:00:00 AM
Account Representative Sales
- America Works Network of Companies
-
New York, NY
- Job Description Job Description Job Title: Sales Representative Compensation: $50k Starting Annual Salary, with potentia...
- 4/19/2024 12:00:00 AM
Entry Level Customer Service Representative
- PeopleShare
-
Princeton, NJ
- Thisentry level Customer Service opportunity is a great way for you start in a rapidly growing company! Job Details for ...
- 4/18/2024 12:00:00 AM
Customer Service Advisor
- Pap Group
-
Newark, NJ
- ** Customer Service Advisor** **Job Category****:** Sales **Requisition Number****:** CUSTO010592 Showing 1 location **J...
- 4/18/2024 12:00:00 AM
Customer Service Trainer (Care Team)
- FreedomCare LLC
-
New York, NY
- **Customer Service Trainer (Care Team)** at FreedomCare Lake Success, NY or New York, NY Started in 2016, FreedomCare is...
- 4/17/2024 12:00:00 AM
Member Services Representative
- Planet Fitness, Inc.
-
South Plainfield, NJ
- The Member Services Representative will be responsible for creating a positive member experience by providing a superior...
- 4/16/2024 12:00:00 AM
Client Service Team Member
- Hoboken Girl
-
Hoboken, NJ
- ** Client Service Team Member** * Apply Before : March 17, 2022 * 2 Click(s) * View(s) 31 * City Hoboken * Experience Le...
- 4/15/2024 12:00:00 AM
About West Orange, New Jersey
West Orange is a suburban[22][23] township in central Essex County, New Jersey, United States. As of the 2010 United States Census, the township's population was 46,207, reflecting an increase of 1,264 (+2.8%) from the 44,943 counted in the 2000 Census, which had in turn increased by 5,840 (+14.9%) from the 39,103 counted in the 1990 Census.[24]
According to the United States Census Bureau, the township had a total area of 12.171 square miles (31.522 km2), including 12.046 square miles (31.198 km2) of land and 0.125 square miles (0.324 km2) of water (1.03%). It is located approximately 5 miles...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$56,675 to $78,686
West Orange, New Jersey area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
What does a Customer Service Trainer do?
Customer Service Trainer in High Point, NC
Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
December 27, 2019
Customer Service Trainer in Toledo, OH
The specific duties of customer service representatives vary by industry.
December 11, 2019
Customer Service Trainer in Rochester, NY
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
December 08, 2019